Inside Sales Representative

Location: Pogliano Milanese

Job Description
Inside Sales Representative, with minimal supervision, manages an assigned sales account base and functions to provide value to a selected group of customers.

Education and Experience

Diploma or degree with experience in sales in manufacturing companies

Background in internal sales

Outstanding communication skills and empathy, accuracy, reliability, self-confidence, independence and entrepreneurship; fluent in English; superior knowledge of other languages appreciated

Responsibilities

Profitable revenue growth.

Achieve stated gross margin targets as a percentage of sales.

Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer‑centric selling skills and tools, such as use of scorecards, business reviews, EVE tools, high/wide/deep, 5 warning signs, prospecting & new account calls, development of a robust sales funnel, collecting ARs, avoidance of bad debts, cross selling, and effective CRM system management.

Exercises discretion and independent judgment with respect to specific selling activities. These include, but are not limited to, solutions including appropriate product grades to be offered for specific applications and markets; appropriate use of standard product grades versus a custom compounded product and; competitive pricing of products.

Works as part of the sales team to maintain and grow sales territory.

Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements.

Maintains current accounts as well as develops new accounts. This includes independent assessment of a customer's needs and the presence of competitive pressures.

May be necessary to travel to maintain and grow assigned accounts.

Serves as the primary company contact for assigned accounts.

May be required to serve as a primary company representative at trade shows, conferences and in other promotional settings.

As an individual and sales team member, works toward meeting sales goals to contribute to the company's Key Thrust growth initiatives.

As an individual and sales team member, contributes to the company's planning of both long‑ and short‑term business objectives. This will include periodic and annual sales forecasts, as well as the setting of sales volume goals.

Scope
Personnel:
Individual contributor.

Budget:
None.

Sales Revenue:
Territory specific.

Competencies

Leader of Self – Instills Trust – Talented

Leader of Self – Action Oriented – Talented

Leader of Self – Collaborates – Talented

Leader of Self – Customer Focus – Talented

Leader of Self – Situational Adaptability – Talented

Leader of Self – Being Resilient – Talented

Leader of Self – Demonstrates Self‑Awareness – Talented

Leader of Self – Communicates Effectively – Talented

Education
High School Diploma or GED

Experience

Sales & Customer Service – Strategic Selling Discipline – 1 Year

Sales & Customer Service – Cold Calling – 1 Year

Sales & Customer Service – Commercial – 1 Year

Sales & Customer Service – Customer Service – 8 Years

Sales & Customer Service – Tactical Sales Techniques – 1 Year

Cross Functional – Process Improvement – 1 Year

Administration – Professional Experience – 8 Years

Skills and Certifications

Personal Skills – Self Confidence – Intermediate

Personal Skills – Negotiation Skills – Beginner

Personal Skills – Assertive – Intermediate

Personal Skills – Self Motivated – Intermediate

Personal Skills – Time/Priority Management – Beginner

Personal Skills – Influence – Intermediate

Software Skills – Microsoft Outlook – Intermediate

Software Skills – Microsoft Word – Intermediate

Software Skills – Microsoft Excel – Intermediate

Personal Skills – Work Independently – Beginner

Software Skills – SAP Business Warehouse – Beginner

Personal Skills – Work on a Team – Intermediate

Personal Skills – Organizational Skills – Intermediate

Software Skills – Microsoft PowerPoint – Intermediate

Seniority level
Mid‑Senior level

Employment type

Full‑time

Job function
Plastics Manufacturing

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