Sales Manager - Reservation (m​/f​/d

Position: Sales Manager - Reservation (m/f/d)
Location: Laion

We are looking for a SALES MANAGER (m/f/d) to join our team

Your Tasks
Active upselling prior to arrival and pricing calculations for rooms and suites
Selling additional services offered by our hotel
Reporting and resulting recommendations to increase sales
Providing telephone consultations to our high-end guests
Preparing and sending quotes and booking confirmations
Assigning tasks to the back-office team
Monitoring and updating content in the correspondence manager
Monitoring reservations made through electronic booking channels
Communication between the front office, back office, and management
Training new employees, including developing a training program

Your Profile
Completed vocational training in the hospitality industry
Several years of professional experience in sales, reservations, or front office, ideally in the upscale hospitality sector
Proficiency in MS Office applications, particularly Excel
Excellent written and spoken German, Italian, and English
Strong organizational and communication skills
High degree of personal responsibility
Identification with the luxury hotel industry and a passion for advising high-end guests at the highest level
Enthusiasm for selling high-quality rooms, suites, and customized vacation experiences
Ability to work well in a team, flexibility, and resilience under pressure
Structured and responsible work ethic

What We Offer
All-inclusive onboarding for a good start
Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities
Individual working time models as well as health, pension and social insurance
Performance-related pay
Free staff restaurant with breakfast, lunch and dinner (also on days off)
Accommodation in staff houses if required
Free parking spaces
Attractive further training as well as career and promotion opportunities
Organization of events and excursions for employees
Discounts on SPA treatments, store products and partner hotels
Free ski pass for the piste directly at the resort and free entry to the Lüsner swimming pond
Free use of the fitness studio
Sales commission
Individual working hours: 5½ or 6 working days per week, full-time

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