Accounts Receivable Collector

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. As trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company’s continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture.

The Accounts Receivable Collector is responsible for management and collections of an assigned group of station accounts. Responsibilities include identifying trends impacting payments and issues, monitoring credit limits and reviewing account balances while consistently maintaining updated account notes in AR software system. This position requires use of multiple software systems, including but not limited to AS400, Cargo Wise, OnBase and Get Paid.

Excellent organizational and communication skills (both verbal and written) are a key aspect of this position.

• Review accounts and contact customers via email and phone regarding past‑due invoices.
• Notify stations/sales reps regarding billing issues and discrepancies.
• Notify stations/sales reps of high‑risk customers to be placed on hold.
• Research and analyze credits on account(s) due to over payment and/or misapplication. Credits should not age past 90 days.
• Release/approve customer accounts, approve quick checks, and approve adjustment and bill‑to change requests.
• Proficiency in Microsoft Office, Cargo Wise, AS400 and Get Paid preferred.
• Other duties and responsibilities will be assigned as business demands deem necessary.
• The wage range for this position is $24.10–$34.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

• A team player who works well with others – respectful teamwork is a core value.
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
• Growth mindset – passionate about your craft, always looking for ways to improve yourself and the company.
• Customer service focus – serving a wide variety of customers and building relationships is part of our culture.

• High School Degree required.
• 1+ years’ experience within accounts receivables preferred.
• Ability to effectively communicate in an oral and written manner, with professionalism while adhering to policy. Proper grammar, spelling, etc. should be reviewed prior to sending written communication.
• Willingness to be trained and to assist the Credit Request team with processing customer credit applications.

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics. Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. You may also be eligible for up to 10–20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.