Manager, Billing & Imaging

Manager, Billing & Imaging Responsibilities

• Billing Management & Revenue Assurance
  • Lead the full billing cycle to ensure accurate, timely, and compliant invoicing.
  • Monitor queues, aging, exceptions, and customer‑specific requirements to prevent delays and revenue leakage.
  • Resolve disputes and discrepancies with Accounts Receivable, Finance, and Operations while tracking key billing KPIs.
• Reporting & Analysis
  • Prepare, validate, and distribute billing, revenue, and profitability reports.
  • Analyze trends to identify risks, workflow gaps, and improvement opportunities.
• Profitability, Tariffs & Contract Administration
  • Analyze profit margins and identify trends affecting financial performance.
  • Maintain tariff structures and rating data within McLeod.
  • Ensure accurate setup and compliance of customer and vendor contracts.
• Compliance, Risk Management & Audit
  • Enforce compliance with customer requirements, internal controls, and regulatory standards.
  • Oversee secure handling and storage of sensitive financial and customer data.
• Imaging & Documentation Oversight
  • Oversee document imaging to ensure accurate capture, indexing, and storage of load documents.
  • Maintain quality standards aligned with customer requirements and manage imaging queues for billing readiness.
  • Develop and enforce SOPs while supporting system enhancements and automation.
• Vendor & Carrier Administrative Support
  • Resolve vendor accounts payable issues related to billing or documentation discrepancies.
  • Partner with Procurement, Operations, and Finance to ensure accurate reconciliations and timely payments.
• Leadership & Collaboration
  • Provide direction, coaching, and workflow oversight to a growing billing and imaging team.
  • Partner across Accounting, Operations, Sales, and IT to ensure aligned, efficient processes.
  • Serve as SME for billing, imaging, and administrative workflows, supporting onboarding and training.
• Other Duties
• Compliance with Policies and Standards

• Education
  • Bachelor's Degree in Accounting or Finance (required)
• Experience
  • 3+ years transportation, logistics, or freight billing (preferred)
• Knowledge, Skills, and Abilities
  • Work experience with billing and reconciliation (medium proficiency)
  • McLeod TMS, imaging systems, and billing automation tools (medium proficiency)
  • Microsoft Excel proficiency:
    Pivot Tables, basic‑to‑moderate formulas such as VLOOKUP/XLOOKUP, SUMIF(S), data sorting/filtering, and report formatting (high proficiency)
  • Excellent analytical, organizational, and communication skills (medium proficiency)
  • Knowledge of billing workflows, administrative controls, and documentation requirements (medium proficiency)
  • Hands‑on managerial experience in a small but growing department (medium proficiency)
  • Ability to build and maintain billing/financial reports and distribute sensitive data with discretion and accuracy (medium proficiency)
  • Experience managing others (medium proficiency)

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at  ext 5218.