Registration Coordinator

Hybrid - Corporate Office
Itasca, IL 60143, USA

• Pay or shift range: $55,000 - $60,000
• The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Our benefits include medical, dental, vision, Rx, 401(k), life and AD&D, short-term and long-term disability, and more. Please visit our website for more information.

The Registration Coordinator will be expected to perform a variety of general event and registration related functions. This position is part of the Travel Department and is responsible for creating all registrations timely and accurately, supporting any member and/or broker inquiries regarding registration and events, and supporting any on-site CRI activities. An ideal candidate is responsive, thoughtful, self‑directed, positive, and seeking a challenging role.

Bachelor’s Degree with at least one (1) year of experience in a related field or equivalent work experience. Cvent experience (required) with a focus in Event Registration, Attendee Hub and OnArrival strongly preferred.

• Ability to create and review a variety of event registrations with varying information and details and ensure all information is accurate and complete
• Ability to work with minimal supervision, prioritizing and organizing own workload
• Strong independent problem‑solving skills and drive to learn independently
• Willingness to work in a team environment and be a collaborative team player
• Innovative and motivated to suggest and contribute to process efficiencies and improvements
• High degree of proficiency in use of technology
• Well organized, proactive, must be able to prioritize and meet deadlines in a fast‑paced environment

• Manage all registration builds in Cvent ensuring that templates are updated with appropriate information, details are updated and accurate, and all reviews are completed in a timely manner
• Review and test registrations created by other parties to ensure that the information required is accurate and complete and that all details have been correctly updated
• Work with various departments to obtain required information for building, sending and updating registrations
• Manage requests for access to registrations
• Address follow‑up inquiries
• Manage access to reporting for all applicable and internal and external parties
• Manage and review all Cvent application builds
• Assist with on‑site registration for activities held at Captive Resources’ headquarters
• Available to assist and troubleshoot with registration and applications as needed
• Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
• Assist Meeting Planner with any registration and reporting needs as they arise
• Manage Board Meeting registration submissions
• Manage inventory (i.e. Badges, lanyards, on‑arrival printers, etc.)
• General Meeting support as needed

Equal Opportunity Employer
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