Accounts Receivable Global Accounts Specialist

Accounts Receivable Global Accounts Specialist I

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.

Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at  ext 5218.

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

The Global Accounts Specialist is responsible for the management of AIT's strategic global accounts. This includes providing training to operations, stations, and the sales team on proper billing procedures as well as monitoring disputes and resolving all barriers to payment. This will require the initiation of routine meetings with global account customers, sales teams, leadership, and freight payment agencies to ensure the accounts are maintained within terms.

This role will also assume some of the responsibilities under the purview of the Global Account Management Director and serve as a primary contact related to the accounts receivable function for Global Accounts.

• Problem Resolution and Support: key department resource and proactive problem solver in providing subject matter expertise and supporting and fulfilling billing and collections needs and requirements for key stakeholders, including internal and external customers. Serve as a liaison between customers and internal departments, facilitating timely resolution of issues or escalations, therefore improving customers' DSO. Anticipates potential challenges by monitoring trends and patterns to proactively address issues to maintain customer satisfaction.
  
  Train operations and/or station management on required SOP changes to help facilitate payment.
• Customer Relationship Management:
  Build and maintain strong relationships with key global accounts' stakeholders up to and including VPs, Regional…