Senior Product Manager | Copperleaf Itasca, Illinois, United States Research and Development

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #Make Your Moment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

As a Senior Product Manager, you will lead customer discovery and strategy for IFS Copperleaf Asset Investment Planning platform, serving 140+ enterprise customers across electric utilities, water and wastewater, natural gas, and transportation asset‑intensive industries. The urgency around capital planning has intensified: aging infrastructure, regulatory mandates, re‑industrialization, onshoring, and data‑center expansion are all competing for limited capital. Our platform helps utilities and infrastructure operators model investment scenarios, optimize capital allocation, and make evidence-based decisions at the pace and scale these challenges demand.

Your role bridges customer insight and product strategy globally. You will spend 25% of your time forward‑deployed with customers across North America, Europe, Middle East, and Australia, engaging at user summits and IFS Connect events. You will gather feedback from customers and partners, validate product direction, and translate evidence into roadmap strategy. The remaining 75% of your time, you will drive product strategy, manage cross‑functional execution with Design, Engineering, and Customer Success teams, and own the investment case and market analysis for your product area.

Key Responsibilities

• Conduct customer discovery and co‑creation at 140+ enterprise accounts across utilities and asset‑intensive sectors. Understand workflows, regulatory constraints, capital planning processes, and investment priorities.
• Work forward‑deployed with customers (25% travel) across global regions. Validate solutions in real‑world contexts and translate evidence into product strategy.
• Engage with customers at regional and global user summits and IFS Connect events to gather feedback, validate roadmap direction, and strengthen relationships.
• Work directly with our partner ecosystem including systems integrators and consultants. Ensure partners have the tools, documentation, and support to deliver and enable our platform.
• Partner with Design and UX teams to ensure features are intuitive, user‑centric, and solve real problems for regulated utilities.
• Own the commercial and strategic case for your product area: market analysis, competitive positioning, financial projections, and customer value models.
• Translate customer…