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Global Customer Experience Lead - Logistics
Job in
Itasca, DuPage County, Illinois, 60143, USA
Listed on 2026-08-08
Listing for:
AIT Worldwide Logistics, INC.
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
AIT Worldwide Logistics is seeking a Customer Experience Lead to be the first point of contact for customers via phone, email, and live chat. You will handle inquiries about shipments, claims, and scheduling while delivering exceptional service in a fast-paced environment.
The role emphasizes strong communication, problem solving, and teamwork with opportunities for mentoring and process improvements within a global logistics network in the United States.
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