International Operations Trainer

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver by moving the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

The International Operations Trainer will assist in the development and facilitation of our Corporate Operations Training Program. This role will train all operational teammates using a blend of live, instructor-led courses with supplemental e-learning content offerings. They will be dedicated to ensuring a positive work environment for all our global teammates, which includes providing a memorable onboarding experience complemented with ongoing engaging and innovative learning programs.

• Facilitate the live, instructor-led courses on a consistent and regular schedule each week (approx. 20 hours per week).
• Maintain proficient knowledge of AIT Operational Processes across all Products.
• Help to develop the live program curriculum, content, job aids & activities.
• Continuous improvement: researching best practices, learning & development tools & methods, and creative interactive activity ideas. Monitor and evaluate effectiveness of the Operational Onboarding Training Program through feedback and evaluation to continuously improve the learning experience. Suggest adjustments to improve.
• Act as mentor to participants in each training program, ensuring their success during the program and in the days/weeks/months afterwards.
• Manage and report on virtual trainings in the LMS, supplementing the live instructor-led trainings.
• Assist in assessing, communicating, and coordinating the new hire onboarding experience and provide feedback and suggestions to hiring managers for ongoing teammate onboarding and development.
• Cultivate and maintain relationships with teammates, subject matter experts and leaders across the organization.
• Assist training team with other AIT Training Initiatives, as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.
• The wage range for this position is $73,660.00-$ and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Education – High School Diploma (Required) and Bachelor’s Degree (Preferred)

Experience – 5+ years International Freight Forwarding experience (Required)

Knowledge, Skills, and Abilities

• Proficiency in Cargo Wise; CCO Certification or higher preferred
• Full professional proficiency in Spanish
• Experience training new employees a plus
• Strong written and verbal communication skills; comfortable speaking in front of a large group
• Ability to drive understanding using visual aids; recognize when a group or individual is lost and needs more attention
• Ability to describe complicated ideas to different audiences (with different learning styles)
• Patience working with new hires with different experience levels and learning abilities
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and Outlook
• Analytical and process-minded; able to break down complex concepts into easily digestible steps
• Deadline-oriented, organized and able to prioritize multiple projects
• Excellent attendance
• Demonstrates a positive “can do” demeanor and gains energy from working with others
• Cargo Wise, CCO Certification or higher (Preferred)

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include…