Commercial Loan Administrative Assistant

Itasca Bank & Trust Co. is an independently owned, local community bank with locations in Itasca and Roselle. Itasca Bank values its staff. Our most important assets are the people - customers and employees. For over 75 years the Bank has been a responsible citizen and community leader because it respects the values of its past when making decisions that shape its future.

Without a dedicated and responsible staff, we can't serve customer needs and remain a responsible corporate citizen. Itasca Bank has been voted Best of the Best/Top Pick by the Daily Herald Readers since 2016, which reflects our dedication to quality service, high standards, and responsiveness to customers and employees alike. Itasca Bank is a responsible employer dedicated to the health and safety of employees and works to maintain diversity in both its workforce and the vendors it uses.

We encourage our employees  participation in community and civic activities which lead to better communities, and a positive workplace environment where a work/life balance is encouraged.

• Provide exceptional service to our customers while handling inbound calls, emails, or walk-in requests.
• Provide general loan servicing such as balance inquiries, loan advances, transfers, payments, paydowns, payoffs, wires, auto-pay management, and statement research.
• Provide administrative support for multiple loan officers.
• Coordinate with Treasury Management team for non-loan-related functions.
• Possess a solid understanding of the core processing system as demonstrated by the ability to accurately process monetary transactions, loan maintenance, and resolve most balancing issues.
• Demonstrate proficiency with traditional application software programs (spreadsheet, word processing, database and scheduling) to perform required daily tasks.
• Manage the workflow process to ensure loan requests move efficiently through all stages.
• Identify, order, compile and review all aspects of due diligence for new and renewed loan transactions such as title, real estate appraisals, equipment appraisals, UCC searches, credit reports, flood, corporate documents, trusts, and insurance, as it pertains to loan collateral, Borrowers, or Guarantors. Identify and advise Lender of potential issues.
• Review loan documentation for accuracy and consistency, as well as to ensure regulatory and bank policy compliance.
• Schedule loan closings with Title Companies when appropriate.
• Complete post-closing review of documentation.
• Identify, monitor and clear trailing document ticklers and ongoing collateral insurance tracking.
• Review, balance, and process construction draw requests.
• Process loan payoffs including collateral release functions.
• Electronically archive loan files in accordance with department procedures.
• Manage time effectively, prioritize work appropriately and consistently meet deadlines.
• Produce professional and articulate written correspondence.
• Utilize various computer programs to prepare loan documents and manage ongoing loan servicing.
• Protect the Bank and its customers by maintaining a high level of security awareness.
• Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction in a timely manner.
• Take accountability and ownership for the accuracy and quality of work.
• Understand and adhere to all established company policies and regulatory requirements.
• Complete all required bank training and adapt concepts and procedures.
• Maintain a professional image with a clean and uncluttered work area and organized loan files.
• Cross train in loan documentation.

None

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

This is a full-time non-exempt position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.

Travel is not expected in this role.

• 2 + years of commercial loan processing or a related experience.
• 2 + years with specific experience in due diligence review and loan documentation.
• H…