Manager, Billing & Imaging

Manager, Billing & Imaging For Truckload Solutions

The Manager, Billing & Imaging for Truckload Solutions, will be responsible for executing and overseeing the full billing and imaging lifecycle. Ensures accurate, timely, and compliant invoicing and documentation while maintaining strong administrative controls. This role leads a small team while working closely with Operations, Finance, Corporate Accounting, Sales, Customer Support, and IT. Manages sensitive billing data, financial information, and confidential customer documentation, ensuring controlled distribution and high standards of data integrity.

• Billing Management & Revenue Assurance
• Lead the full billing cycle to ensure accurate, timely, and compliant invoicing.
• Monitor queues, aging, exceptions, and customer-specific requirements to prevent delays and revenue leakage.
• Resolve disputes and discrepancies with AR, Finance, and Operations while tracking key billing KPIs.
• Reporting & Analysis
• Prepare, validate, and distribute billing, revenue, and profitability reports.
• Analyze trends to identify risks, workflow gaps, and improvement opportunities.
• Profitability, Tariffs & Contract Administration
• Analyze profit margins and identify trends affecting financial performance.
• Maintain tariff structures and rating data within McLeod.
• Ensure accurate setup and compliance of customer and vendor contracts.
• Compliance, Risk Management & Audit
• Enforce compliance with customer requirements, internal controls, and regulatory standards.
• Oversee secure handling and storage of sensitive financial and customer data.
• Imaging & Documentation Oversight
• Oversee document imaging to ensure accurate capture, indexing, and storage of load documents.
• Maintain quality standards aligned with customer requirements and manage imaging queues for billing readiness.
• Develop and enforce SOPs while supporting system enhancements and automation.
• Vendor & Carrier Administrative Support
• Resolve vendor AP issues related to billing or documentation discrepancies.
• Partner with Procurement, Operations, and Finance to ensure accurate reconciliations and timely payments.
• Leadership & Collaboration
• Provide direction, coaching, and workflow oversight to a growing billing and imaging team.
• Partner across Accounting, Operations, Sales, and IT to ensure aligned, efficient processes.
• Serve as SME for billing, imaging, and administrative workflows, supporting onboarding and training.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $91,710.00-$ and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Education

Bachelor's Degree in accounting or finance (required)

Experience

3+ years transportation, logistics, or freight billing (preferred)

Knowledge, Skills, and Abilities

• Work experience with billing and reconciliation Medium
• McLeod TMS, imaging systems, and billing automation tools. Medium
• Microsoft Excel proficiency (Pivot Tables, basic-to-moderate formulas such as VLOOKUP/XLOOKUP, SUMIF(S), data sorting/filtering, and report formatting). High
• Must have excellent analytical, organizational, and communication skills. Medium
• Knowledge of billing workflows, administrative controls, and documentation requirements Medium
• Ability to operate as a hands-on working manager in a small but growing department. Medium
• Ability to build and maintain billing/financial reports and distribute sensitive data with discretion and accuracy. Medium
• Must have work experience managing others Medium

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays…