Accounts Receivable and Credit Specialist

Bandai Namco Amusement America, a leader in the Arcade / Amusement Industry for over 40 years, is seeking an AR and Credit Specialist to join our team in Itasca, IL. This role is responsible for the accurate and timely billing of customers, evaluating credit, maintaining customer account balances, and ensuring timely collections. The ideal candidate is detail-oriented, proactive, and skilled in customer communication and account management.

For the right individual, this could serve as an excellent opportunity enter and learn one of the most exciting industries there is. We are seeking an organized and motivated Accounts Receivable & Credit Specialist to join our team. This role is responsible for the accurate and timely billing of customers, evaluating credit, maintaining customer account balances, and ensuring timely collections. The ideal candidate is detail-oriented, proactive, and skilled in customer communication and account management.

This position will require the individual to be in the office on a regular basis. Bandai Namco Amusement America has industry leading benefits with generous contributions for insurance and remains committed to paying competitive wages.

• Prepare and distribute customer invoices for products and services.
• Maintain accurate A/R records.
• Monitor customer account balances and follow up on outstanding payments.
• Communicate with customers regarding their accounts, responding to inquiries and resolving issues
• Initiate corrective actions for billing discrepancies and credit memo concerns.
• Conduct collection activities, including follow-up calls and recommending escalation when necessary.
• Collaborate with sales and management to assess customer credit and establish appropriate credit limits.
• Provide documentation and support during audits or internal reviews.
• Prepare regular reports and assist with special projects as requested by management.
• Perform additional tasks as needed to support department goals.

• Experience / education in accounts receivable, credit analysis, or collections is preferred.
• Associate Degree in Business, Management, Accounting, Finance, or applicable degree is required.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office (Excel, Outlook, etc.).
• Ability to manage multiple priorities and maintain attention to detail.
• Team-oriented with a proactive and customer-focused mindset.