Project Delivery Manager - Supply Chain, WMS: Softeon Itasca, Illinois, Consulting

Project Delivery Manager - Supply Chain, WMS:
Softeon

• Full-time

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting‑edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #Make Your Moment so that we can help others make theirs. With the power of our AI‑driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

This role is responsible for leading end‑to‑end customer implementations and guiding clients through the successful adoption of Softeon’s supply chain solutions. The Project Delivery Manager acts as a trusted advisor to customers, combining strong warehouse operations knowledge, deep product understanding, and leadership skills to deliver successful project outcomes and drive measurable business value. The ideal candidate is a proactive problem solver with a strong sense of ownership, capable of leading cross‑functional teams while aligning customer requirements with Softeon’s platform capabilities.

• Lead delivery of full lifecycle implementations, ensuring alignment with defined scope, timelines, and business requirements
• Analyze customer operations and guide solution design using Softeon’s methodology to align business requirements with system capabilities
• Act as a primary client‑facing leader, providing consultative guidance on warehouse operations, process improvements, and solution adoption
• Collaborate with Customer Project Managers and cross‑functional teams to plan, assign, and manage project tasks and deliverables
• Oversee system configuration, testing strategy, and validation across Softeon solutions (WMS, WES, and related applications)
• Lead customer workshops, design sessions, and operational discussions to drive optimal solution outcomes
• Guide development of test strategies and support customers in creating and executing test scenarios aligned with real‑world operations
• Ensure effective deployment planning, including release management, change control, and readiness assessments
• Monitor project progress, risks, and dependencies, and proactively address issues to maintain delivery momentum
• Coordinate training strategies, including train‑the‑trainer programs and end‑user readiness
• Provide high‑level solution estimates and support scope evaluation for enhancements or changes
• Serve as a mentor to team members, supporting skill development and fostering growth within the Solution Delivery organization
• Collaborate with product and engineering teams to provide feedback and drive continuous improvement of Softeon’s solutions

• Bachelor’s degree in Industrial Engineering, Supply…