IT Business Analyst

Steiner Electric National Electrical Distribution Company IT Business Analyst Hybrid Position

Are you a positive ambitious outgoing individual with impeccable people skills Do you have a passion for taking ownership to implement new growth initiatives Does working in a highly engaged organization one thats committed to growth collaboration and innovation interest you

Steiner Electric is a family owned company founded in 1916 Steiner Electric is the 35th largest electrical supply business in the country with locations in Northern Illinois Northwest Indiana and Southeast Wisconsin We represent many of leading manufacturers in the industry Our team services customers with standard electrical and industrial supplies and represent automation products motors and drives energy management and custom products Steiner is a close family culture with a strong commitment to customer service values integrity and community service

We offer a competitive compensation and benefits package that includes Competitive compensation plans

Tiered Growth Incentive Bonus Structure Hybrid Remote  work environment

Generous Paid Time Off Medical Dental Vision Life Short term and Long term disability insurance

Learning & Development Plans Coaching & Mentorship
401K with company match

Wellness reimbursement program

The primary responsibility of the IT Business Analyst is to provide users with support for the technology and systems that support Steiners business This role works closely with users to understand business needs identify requirements troubleshoot issues determine solutions and ensure systems and applications are effectively supporting business operations Provide support to users by gathering and interpreting information identifying requirements determining solutions and communicating solutions back to users

Test system modifications and enhancements to ensure they meet customer and user requirements following installation

Develop and maintain system procedure documentation for newly installed modifications and operating procedures

Conduct application and system training for users

Troubleshoot and resolve system issues by identifying causes determining solutions and communicating resolutions to users

Perform report validation to help ensure system and data accuracy

Communicate technical information and solutions in both technical and user friendly language

Analyze large quantities of data while understanding product data requirements and the impact of inaccurate data entry

Communicate and track project status using project management software

Bachelors degree from an accredited institution or equivalent relevant experience Minimum of two years of experience in a Business Analyst or similar role Experience supporting IT systems within a manufacturing andor distribution environment Technical knowledge and experience with Epicor Eclipse software preferred Proficiency with Microsoft 365 Excellent customer service skills Strong organizational and time management skills Excellent troubleshooting and problem solving skills Strong verbal and written communication skills Ability to work effectively both independently and as part of a team especially within cross functional teams Detail oriented with the ability to effectively manage multiple priorities in a fast paced work environment We are an equal opportunity employer and will consider all qualified applicants for employment We employ people without regard to race color religion gender gender identity sexual orientation national origin protected veteran status or disability