Forward Deployed Engineer | IFS Copperleaf

Employees can work remotely Full-time Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really mattersat the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, were flexible, were innovative, and were focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of societys greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

Were looking for innovative and original thinkers to work in an environment where you can #Make Your Moment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, well help you make your moment. Join Team Purple. Join IFS.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

IFS Copperleaf helps the worlds largest asset-intensive organizations utilities, energy, water, transportation, and more decide where to invest billions in capital to deliver the most value, using AI-powered decision analytics. Our customers defend and optimize the infrastructure that societies depend on.

As a Forward Deployed Engineer, you sit cross-functionally across the Sales, Product, R&D, and Implementation teams. For our most critical pursuits, you stand up our current product on the customers own data, fast, to prove value inside the deal. And when a customer needs something our product does not yet do, you use modern AI tools to rapidly prototype a near-production ready solution and put it in front of them.

You turn we cant do that into heres how, and the strongest prototypes go on to shape our roadmap.

You own the technical outcome from discovery through production adoption. Your job is to win deals by delivering fast and with value in the current production environment, prototyping and articulating value from customer requirements, measuring and proving value across customer workflows, and continuously coordinating field-observed customer needs, ideas, roadmaps, and visions with the product and sales organizations. You are the shaper that understands customers needs, hypothesizes on value, co-creates the solution, and can test, measure, and validate the outcomes.

• Work alongside Solutions Consultants and Account Executives with our most innovative and strategic accounts as well as our most important net new opportunities.
• Own discovery, technical scoping, architecture, implementation, evaluation, productionization, adoption, and handoff for strategic customer solutions. Deploy and prove value.
• Prototype aggressively; product ionize deliberately.
• For sales and product management validation, build the smallest safe prototype that tests the hypothesis inside the deals timeline. For production use, engineer for security, reliability, observability, maintainability, and integration with the customers architecture.
• Build, deploy, and evaluate with customer data; measure adoption, workflow impact, reliability, and time-to-value; iterate with technical and business stakeholders.
• Partner closely with Product and R&D to turn validated customer patterns and production evidence into supported roadmap investments, reusable components, and platform improvements.
• Turn recurring needs into reusable accelerators so the whole team moves faster.
• Develop solution specifications with the customer to feed product and engineering organizational understanding, continuously updating the specification as…