Parts Planning Analyst

About this position

Parts Planning Analyst

Job : 34594

Type: Full-Time

# of Openings: 1

Category: Strategy/Planning

Location:

US-IL-Itasca (CUSA Itasca - Bruning Dr)

Gathers and analyzes data from various systems to forecast trends and ensure inventory is readily available for Quick Response Locations, Regional Parts Centers, 3rd Party Service Providers, and Service Technicians. Generates and compiles multiple reports, deploys inventory to improve parts supply chain delivery times and fill ratios cost‑effectively, reviews and updates planning parameters, and creates internal or external purchase orders to complete the process.

• Maintain an advanced level of customer satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available.
• Perform analysis on inventory levels, aging and turns. Identify order strategies, supply routes, problem areas and propose corrective actions.
• Prepare, deliver and analyze reports/systems to maximize efficiencies of existing systems and strategies. Continually improve methods to eliminate potential troubled areas for Quick Response Locations, Regional Parts Centers, or Technician.
• Interface with vendors/suppliers to improve Canon's supply chain.
• Purchase from vendors/suppliers based on projects, reporting, or systems, for assigned locations that meet departmental goals and targets for fill ratio.
• Monitor/analyze inventory reports and planning systems to maintain proper re‑order points at all stocking locations, meeting inventory level and fill ratio targets.
• Create reports that provide analysis of trends, using that information to make inventory stocking recommendations for Field Service Technicians. Set up meetings with Service to review those reports in depth and obtain input on correct inventory levels for each Technician.
• Confirm the accuracy of invoices, bills and charges relative to the shipment of goods and resolve any discrepancies found.
• Work with Product Support on product launches, quality recalls, alternate sourcing and unexpected demand.
• Coordinate items flow from source and within network, modifying as needed.
• Analyze QRL inventory position based on MIF, urgency, and parts cost.
• Document suggested procedure/systematic improvements that will elevate team productivity/efficiencies for Manager to review.
• Provide direct support to Service, taking as many phone calls as quickly as possible, using the monitored phone system as requested by Manager.
• Monitor, review and respond to emails in the group mailbox from Field Service, Vendors, Suppliers, and other departments as quickly as possible.
• Perform any and all responsibilities of a Parts Support Rep, or Mission Critical Parts Expeditor as directed by Manager.
• Provide training to Parts Support Representatives, Mission Critical Parts Coordinators, or Parts Planning Analysts.
• Complete all tasks, projects and functions assigned by Manager.

Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.

Minimal travel as requested to support business goals and objectives (valid driver's license and acceptable driving record necessary).

$54,460 - $81,550 annually (anticipated base salary range).

Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. For a comprehensive list, visit

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.