District Trainer Bakery

At Tony's Fresh Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.

POSITION SUMMARY

The District Trainer is responsible for leading and developing the bakery teams across the assigned district. This role focuses on training and coaching store teams to achieve operational excellence, drive sales, and ensure customer satisfaction. The District Trainer will act as the primary expert in bakery merchandising and best practices within the district.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities of this position include, but are not limited to, the following:

Operational Excellence

• Proven track of providing excellent results, shows persistence and perseverance. Proactive qualities and self-directed actions;
• Dedicated to meeting expectations of internal and external customers.
• Demonstrates care and compassion for people; shows empathy and concern.
• Able to build and maintain positive team relationships, relates well to diverse people and is approachable;
• Provide guidance to Department Managers to connect the metrics to business processes and focus on continuous improvement strategies to achieve business objectives;
• Maintain all metrics on the weekly operations dashboard;

Bakery Department Training

Develop, deliver, and audit comprehensive training programs for store team members on all aspects of bakery department operations, including:

• Merchandising and presentation standards
• Product knowledge and quality control
• Inventory management and ordering
• Food safety and sanitation procedures, including proper food handling and preparation techniques
• Customer service and communication skills
• Production techniques and recipes for each department (Tortilleria, Cocina, Bakery)

Team Member Development

• Recruit, aid in selection of, orient, train, coach, and develop the best Department Managers to achieve store goals and ensure that the company has leadership talent;
• Cultivate a culture of high performance and accountability. Set clear performance expectations for Department Managers;
• Embrace positive employee relations through consistent and fair application of company policies and leadership values;
• Provide advice and assistance to store teams to enable completion of responsibilities;

Training Store as a Model

The District Trainer's assigned Training Store should consistently exemplify the highest standards in the bakery department operations. This includes:

• Maintaining impeccable merchandising and presentation standards
• Achieving high levels of product quality and freshness
• Maintaining a clean and safe work environment
• Achieving strong financial performance
• Serving as a "best practices" store for other stores in the district to observe and learn from
• Professional service and training to be provided to the home store location, at least 3 business days per work week.

Leadership & Management Skills

• Proven leadership and ability to motivate inspire and create engagement;
• Exemplify the desired culture, value and philosophies of the organization;
• Effectively cope with change and lead company change initiatives across the district;
• Able to see things in broad/strategic perspective, see trends and future consequences.
• Develop improvement plans and programs with store leadership, and District Manager to ensure stores meet objectives;
• Provide translation of communication between Store Support Center and store teams;
• Implement policies and procedures;
• Make recommendations to effectively resolve challenges or concerns, by using sound judgment that is consistent with company standards, practices, policies, procedures, applicable government regulation or law;
• Seek to make decisions in a manner consistent with the job functions;
• Shared responsibility for P&L results and…