Manufacturing Production Operations Manager

Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed.

As the Production and Operations Manager, you will be responsible for the alignment and execution of supply chain, production operations, and inventory management. This role integrates demand planning, procurement, manufacturing execution, and logistics to ensure safe, efficient, and cost-effective operations while meeting customer delivery commitments.

The position provides direct leadership across production planning and execution, and serves as a key operational leader ensuring coordination between manufacturing, supply chain, and supporting functions.

• Develop and execute integrated supply chain, production planning, and material flow strategies for Bankers Box aligned with business, customer service, operational, and cost objectives.
• Own and maintain the Master Production Schedule (MPS), balancing customer demand, material availability, labor, machine capacity, and production constraints.
• Align demand forecasts with production capacity to develop achievable, optimized schedules that support service levels and operational efficiency.
• Lead capacity planning to balance demand, workforce requirements, equipment utilization, and inventory availability while minimizing shortage and disruption risks.
• Optimize production sequencing, batch sizes, and changeovers to improve line efficiency, reduce downtime, and maximize output.
• Set and manage safety stock levels for raw materials, work-in-process, and finished goods to support production continuity and customer service.
• Improve inventory turns and reduce excess, slow-moving, and obsolete inventory through disciplined planning and material management.

• Provide leadership and oversight of daily production operations to ensure schedule attainment, operational efficiency, quality compliance, and safety performance.
• Partner with Production Supervisors and cross-functional teams to execute production plans and resolve real-time constraints, including labor availability, downtime, material shortages, and equipment limitations.
• Drive manufacturing performance improvements in throughput, OEE, scrap reduction, labor productivity, plant waste, and overall operational effectiveness.
• Lead escalation and resolution of production issues impacting delivery, quality, safety, or cost.
• Ensure adherence to safety, quality, environmental, and operational standards across manufacturing operations.
• Promote lean manufacturing principles, standard work, and continuous improvement initiatives, including Advantage Fellowes.

• Lead sourcing, supplier selection, and supplier performance management to support cost, quality, delivery, and production requirements.
• Negotiate supplier pricing, contracts, and terms to support business objectives and operational needs.
• Partner with suppliers to ensure continuity of supply, responsiveness to changing production demand, and proactive issue resolution.
• Drive supplier improvement initiatives and mitigate risks related to supply availability, lead times, cost, quality, and delivery performance.

• Analyze costs across supply chain and manufacturing operations to identify savings opportunities and improve profitability.
• Lead cross-functional cost reduction and process improvement initiatives across material, labor, conversion cost, logistics, sourcing, and production operations.
• Monitor and drive performance against key operational KPIs, including:
  • Production efficiency and OEE
  • Inventory turns
  • Bankers Box service level
  • Plant waste
  • Safety performance
  • Schedule attainment
  • Cost reduction and productivity improvements
• Utilize root cause analysis and corrective action processes to address recurring production, supply, inventory, quality, and operational issues.

• Collaborate closely with Production, Quality, Engineering, Finance, Demand Planning, Procurement, Maintenance,…