Production& Fulfillment Technician

Production & Fulfillment Technician

Employment Type: Full-time, on-site, Itasca IL

Schedule: Monday through Friday, regular business hours

Compensation: $21.00-$26.00 per hour, based on experience and skill level

Reports To: Production, Operations, or Warehouse Manager

Role Focus: Lighting assembly, product configuration/testing, sample handling, packaging, shipping, and warehouse support

Our client is seeking a hands-on Production & Fulfillment Technician to support assembly, testing, configuration, packaging, and shipping of lighting products and contract manufacturing projects. This role is ideal for someone mechanically inclined, detail-oriented, comfortable with physical work, and able to move between production, quality control, sample handling, and warehouse/shipping responsibilities.

• Assemble lighting products, components, smart controllers, samples, and large-format fixtures according to work instructions, drawings, photos, bills of material, or direction from management.
• Configure product IP settings and perform basic setup of network-enabled lighting or control products.
• Perform sample product check-in, including receiving, labeling, organizing, documenting condition, and routing samples to the correct area.
• Conduct sample product quality testing, including visual inspection, basic functional testing, power-up checks, configuration checks, and reporting defects or concerns.
• Support contract manufacturing work, including assembly, modification, packing, staging, and general labor for customer-specific lighting projects.
• Build pallets, crates, and protective packaging for large or fragile lighting fixtures.
• Prepare finished goods for shipment, including packaging, labeling, staging, documentation support, and assisting with carrier pickup.
• Load, unload, move, and organize materials, fixtures, samples, and finished products using safe handling practices.
• Assist with inventory organization, product handling, cycle-count support, and warehouse organization as needed.
• Maintain clean, safe, and organized work areas.
• Follow safety procedures and use tools, ladders, carts, pallet jacks, and other equipment appropriately.
• Communicate production issues, damaged goods, missing parts, failed tests, shipment concerns, or safety issues to management promptly.

Success in this role will be measured by safety, accuracy, quality, productivity, and dependable support across production and fulfillment. Expected performance measures include:

• Assembly accuracy against work instructions, drawings, photos, and customer/project requirements.
• Low rate of rework, failed tests, damaged goods, mislabeled items, and shipping errors.
• Timely completion of assigned assembly, testing, packaging, staging, and shipment tasks.
• Accurate sample check-in, labeling, documentation, and routing.
• Reliable completion of functional, visual, power-up, and configuration checks before product release or shipment.
• Safe handling of large fixtures, pallets, crates, tools, ladders, carts, pallet jacks, and packaging materials.
• Clean and organized work area, with tools, materials, samples, and finished goods stored properly.
• Prompt escalation of missing parts, defects, damaged goods, configuration problems, or shipment concerns.
• Dependable attendance, flexibility across departments, and positive teamwork in a small-business environment.

• Ability to follow written and verbal instructions accurately.
• Strong attention to detail for assembly, quality testing, labeling, documentation, packaging, and shipment accuracy.
• Comfort using hand tools, basic power tools, measuring tools, packaging materials, and standard warehouse equipment.
• Basic computer comfort for documentation, labels, email, and simple product configuration tasks.
• Ability to work safely around tools, pallets, crates, fixtures, packaging materials, and warehouse/production equipment.
• Dependable, organized, and willing to help across departments in a small-business environment.

• Experience in assembly, manufacturing, warehouse, shipping, lighting, electrical, trades, staging, installation, or related hands-on work.
• Experience packaging, crating, palletizing, labeling, staging, or shipping large or fragile products.
• Basic familiarity with networking concepts, IP addresses, or configuration of connected devices.
• Forklift, pallet jack, or material-handling experience.

• Hand tools, power tools, measuring tools, ladders, carts, pallet jacks, packaging materials, pallets, crates, labels, lighting products, smart controllers, samples, and standard office/warehouse computer equipment.

• Ability to stand, bend, reach, lift, carry, push, pull, and work with large products throughout the day.
• Ability to lift up to 50 lbs. independently and heavier items with assistance or equipment.
• Comfort working around pallets, crates, tools, packaging materials, and…