Study Director I

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Turn Science Into Successful Customer Outcomes Are you a science professional who enjoys working with both technical teams and customers? Do you like coordinating complex work, solving problems, communicating clearly, and helping projects move from initial requirements through final results?

We are seeking a Study Director to support current and upcoming opportunities across our specialized laboratory teams.

Important note about the title:
The Study Director is an individual contributor role, not a people-management or executive Director position. Study Directors serve as the key connection between our customers and laboratory teams, helping ensure testing is clearly understood, properly coordinated, scientifically sound, and completed in alignment with customer and regulatory requirements.

What You’ll DoAs a Study Director, you will serve as a key point of coordination and communication for assigned laboratory studies. You will work closely with customers, laboratory teams, and internal partners to help ensure studies are clearly defined, properly executed, accurately documented, and completed on time.

Depending on your assigned laboratory area, you may:

Serve as a primary point of contact for customers regarding assigned studies

Meet with customers to understand testing needs, study requirements, timelines, and expectations

Translate customer requirements into clear direction for laboratory teams

Coordinate study activities from initiation through final reporting

Maintain regular communication with customers regarding study progress, updates, and questions

Review, interpret, analyze, and document study data and results

Ensure final reports accurately reflect testing data, results, and conclusions

Review raw data, calculations, statistics, controls, and study documentation for accuracy

Maintain sample and data traceability throughout testing

Ensure testing is conducted according to approved procedures and applicable requirements

Collaborate with laboratory analysts to ensure study requirements and testing expectations are understood

Identify, document, and help resolve unexpected circumstances, deviations, or quality events

Partner with Sales and other internal teams on testing requirements, quotes, and customer needs

Update study information in CRM and laboratory systems

Coordinate workflow and priorities to support customer expectations and study timelines

Contribute to continuous improvement of procedures, documentation, and…