Global Account Director, Consumer

Job Summary

The Global Account Director, Consumer Vertical is a senior position that develops and maintains business for significant global Consumer accounts. The role focuses on selling and improving logistics solutions—road, freight forwarding, contract logistics, customs brokerage, and other value‑added services—to establish long‑term strategic relationships beyond a single point solution.

Location:

USA – Itasca, N Arlington Heights Rd

Division:
Air & Sea

• Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying top opportunities.
• Manage named global Consumer accounts in accordance with agreed financial and performance targets based on DSV processes.
• Develop solutions for named global customers, leveraging DSV vertical structure and competencies into innovative developments.
• Work closely with operations to deliver a high level of service to customers.
• Identify and develop relationships with key decision makers at all levels within an account.
• Understand the customer’s buying process, business (strategically, operationally, & financially), and needs.
• Collaborate across all divisions within DSV to create custom solutions that deliver value to customers.
• Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account.

• Bachelor’s degree or equivalent work experience in logistics and supply chain management.
• Minimum 5 years of recent global account management experience.
• Minimum 8 years of experience in the logistics and supply chain industry.
• Subject‑matter expert level knowledge of the industry.
• Proven track record of sales success within the industry.

• Highly proficient in Microsoft Office (Excel, Word, PowerPoint).
• Advanced mathematical skills for project development.
• Advanced level of business acumen.
• Strong creative problem‑solving and analytical skills.
• Self‑motivated team player.
• Must be able to travel frequently.

While performing the duties of this job, the employee uses hands to finger, handle, or feel objects, tools or controls; reaches with hands and arms; stoops, kneels, or crouches; talks or hears. The employee uses computer and telephone equipment and may travel by land, air, or sea as needed. The job is performed in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Expected base pay range: $ – $. Actual compensation will be determined based on job‑related factors such as experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  DSV reserves the right to defer or close a vacancy at any time.