Global Account Director, Healthcare

At DSV, our purpose is to keep customers supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

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Location:

USA - Itasca, N Arlington Heights Rd

Division:

Air & Sea
Job Posting

Title:

Global Account Director, Healthcare
Time Type:
Full Time

The Global Account Director, Healthcare Vertical is a senior position, that develops and maintains business for significant global Healthcare accounts. The primary focus of the role is on selling / improving logistics solutions, including road, freight forwarding, contract logistics, customs brokerage, and other value-added services. This role is integral in establishing and maintaining long-term strategic relationships that typically go beyond the sale of a single point solution.

This position requires a high degree of analytical skills and industry knowledge to unlock hidden value that may not be readily identifiable to our clients.

A varied and challenging role in a highly multinational and innovative company.

Be a member of an open-minded global team where everyone has high demands to themselves and their surroundings in relation to their performance at work.

A workplace where you are trusted and given the opportunity to fulfill your ambitions, with a genuine culture of recognition.

Competitive and performance-based remuneration with above market fringe benefits.

• Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying the top opportunities.
• Managing named global Healthcare accounts, in accordance with agreed financial and performance targets based on DSV processes.
• Developing solutions for the named global customers; leveraging DSV vertical structure and competencies into innovative developments
• Work closely with operations to deliver high level of service to customers
• Identify and develop relationships with key decision makers at all levels within an account
• Understand the customer’s buying process
• Understand the customer’s business (strategically, operationally, & financially)
• Work closely with customers to intimately understand their needs
• Work across all divisions within DSV to create custom solutions that deliver value to customers
• Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account

• Proven experience working with global healthcare, pharmaceutical, medical device, life sciences, or related organizations, with a strong understanding of their unique supply chain, regulatory, operational, and commercial requirements.
• Deep understanding of complex global supply chains and the ability to identify opportunities across road, freight forwarding, contract logistics, customs brokerage, and value-added services.
• Ability to understand a customer’s business from a strategic, operational, financial, and commercial perspective and translate that knowledge into logistics solutions that create measurable value.
• Strong understanding of industry trends, customer challenges, and emerging opportunities within the global healthcare sector.

• Proven success in complex B2B sales, strategic account development, and value-based selling within large global or multinational organizations.
• Demonstrated ability to develop and execute strategic account plans that drive revenue growth, retention, profitability, and share of wallet.
• Experience identifying and converting complex, high-value opportunities into long-term customer relationships.
• Strong consultative selling skills, with the ability to uncover customer needs and develop integrated,…