Master Forklift Field Service Technician

Master Forklift Field Service Technician

Itasca, IL, USA

Posted Saturday, June 13, 2026 at 4:00 AM

Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team!

Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

• Company van (parked at home each day)
• Company fuel card and cell phone
• Paid time off
• Paid holidays
• Outstanding benefits package provided by the local union
• Competitive wages

Compensation Range: $26 to $42 per hour. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

Our Material Handling Group is currently looking for a full time Forklift Field Service Technician for our Itasca, IL branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is used to drive home, along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

• Perform preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Complete each repair job in a timely, efficient and professional manner
• Provide exceptional customer service
• Work and manage workloads independently
• Properly complete and submit all required paperwork
• Maintain company vehicle and on-board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Perform other duties as assigned
• Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time

We encourage our Technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Company uniforms are also provided.

• Two years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Clean driving record and valid driver’s license to drive company vehicle
• Computer programs – HYPASS, Hyster TKC training software and Yale/Hyster contact management system
• Language Skills – Intermediate:
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills – Basic:
  Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability – Intermediate:
  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

What We Look For:

We are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. A great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence is also desired. A continual focus on investing in one’s profession through additional training and learning is expected.

• Physical/Sensory Functions:
  Regularly stand, walk, use hands, reach with hands; frequently talk/hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
• Frequent bending and working from a prone position (lying down while working underneath…