International Air Gateway Agent

International Air Gateway Agent I

Job  , Full-Time Regular.

The International Air Gateway Agent I is responsible for coordinating gateway freight operations to ensure timely and efficient shipment deliveries. The role involves close collaboration with carriers, customers, and internal teams to streamline freight processes and maintain high service standards, and it serves as a liaison between U.S. and overseas AIT stations.

• Coordinate gateway freight operations, including pre-bookings, shipment scheduling, rate maintenance, and milestone compliance to support the perfect shipment process.
• Handle booking and pricing requests from stations, vertical teams, and account managers, while ensuring timely communication and documentation of cargo received at the warehouse.
• Monitor the pre-screening process in collaboration with CCSF facilities to ensure compliance and timely screening once operational.
• Facilitate daily communication with freight forwarders, customers, and internal teams to resolve issues, provide shipment updates, and ensure all documentation meets regulatory and company standards.
• Monitor performance and drive improvements by tracking KPIs, identifying process enhancements, and ensuring customs compliance and timely cargo clearance for all inbound and outbound shipments.
• Perform other duties as assigned.
• Comply with all policies and standards.
• Wage range for this position is $30.30–$42.80 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

• High School Diploma or GED (Required).

• 2+ years experience in transportation industry export/import operations (Required).
• 3+ years experience in freight forwarding operations (Preferred).

• Knowledge of working within government vertical (Medium).
• Microsoft Office suite (Medium).
• Communication skills, both verbal and written (Medium).
• Ability to multi-task in a high volume, fast-paced working environment (Medium).
• Attention to detail and strong organizing skills (Medium).
• Ability to work autonomously as well as within a team environment (Medium).
• Ability to operate logistics software platform like Cargo-wise (Medium).
• Knowledge of TSA, ITAR and Dangerous Goods regulations (Medium).

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. Teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at  ext 5218.