Ocean Export Agent II

Ocean Export Agent II

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams, and as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

AIT Worldwide Logistics is seeking an Ocean Export Agent II that will coordinate the day‑to‑day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Ocean Export Agent’s primary focus is providing a high level of operational excellence and a world‑class customer service experience to all customers.

• Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
• Identify best routing / transit option per customer request/SOP
• Anticipate and secure quotation from vendors for all potential order costs
• Issue customer or overseas office/agent quotation & confirm acceptance
• Secure booking from Coloader or Steamship Line
• Dispatch inland carriage with subcontractor if applicable
• Accrue for all costs in Cargo Wise and perform initial profitability check
• Issue customer booking confirmation
• Confirm timely delivery/receipt of cargo and update system milestone
• Receive and validate customer documents
• Ensure receipt of AES Data elements in writing from USPPI (if applicable)
• File AES according to USPPI instructions (if applicable)
• Perform security filing (if applicable)
• Submit VGM to carrier (if applicable)
• Issue and submit Carrier Shipping Instructions
• Receive and validate Carrier Draft B/L
• Track and confirm vessel departure and update system milestone
• Issue AIT House B/L according to customer & destination instructions
• Upload all documents to edocs in Cargo Wise
• Send Pre Alert to overseas office/agent
• Confirm final costs, ensuring all are accrued and final profitability check complete
• Issue Invoice to customer/overseas office as required
• Distribute documents as per shipper requirement / SOP
• Manage customer reporting and/or additional system milestones as required
• The wage range for this position is $27.80-$39.20 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

• A team player who works well with others – being respectful to our teammates is a Core Value
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

• High school diploma or equivalent
• 2-4 Years Freight Forwarding experience preferred
• Dangerous Goods Certification preferred
• Certified Cargo Wise Specialist CCO required
• Advanced Knowledge of Cargo Wise
• Advanced math & geography skills
• Identify and resolve problems
• Strong organizational and time management skills
• Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions
• Intermediate knowledge of freight movement, ocean vendors, ocean space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability
• Intermediate knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company
• Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements
• Basic to intermediate experience using MS Office
• Applies acquired job skills and company policies and procedures to complete assigned tasks
• Ability to read, comprehend and write routine correspondence
• Ability to communicate and…