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Automotive Service Writer
Job in
Ithaca, Tompkins County, New York, 14850, USA
Listed on 2026-10-02
Listing for:
CarGuys Inc.
Full Time
position Listed on 2026-10-02
Job specializations:
-
Automotive
Automotive Management
Job Description & How to Apply Below
THE ROLE CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects Automotive Service Advisors, Service Writers, and Service Consultants with top-performing dealerships and automotive groups across the U.S. and Canada.
We work with employers actively hiring customer-focused service professionals who manage repair orders, communicate with customers, and drive service department revenue. Our clients provide the opportunity—you choose the best fit.
WHAT OUR CLIENTS OFFERHigh Earning Potential for Service Advisors Competitive base pay plus commission and bonuses
Performance-based incentives tied to service sales and CSIHigh-Volume Service Departments Strong customer traffic and steady workflow
Established service processes and support teams
Career Growth Opportunities Advancement into Service Manager and Fixed Operations roles
Ongoing training in service sales and customer experience WHY WORK WITH CARGUYS INC.Access to top automotive service advisor and service writer jobs Personalized job matching based on your experience
No cost to candidates — employers retain our services SERVICE ADVISOR / SERVICE WRITER RESPONSIBILITIES Greet customers and assist with service needs
Write repair orders and document customer concerns
Recommend maintenance and repairs based on technician findings
Communicate repair timelines, costs, and updates to customers
Coordinate with technicians to ensure accurate diagnostics and repairs
Manage workflow and ensure timely completion of service
Maintain high levels of customer satisfaction and CSI scores
Upsell services and increase service department revenue SERVICE ADVISOR / SERVICE WRITER QUALIFICATIONS Experience as a service advisor, service writer, or automotive service consultant
Strong communication and customer service skills
Ability to sell recommended services and build customer trust
Knowledge of automotive repair and maintenance processes
Ability to work in a fast-paced dealership environment SERVICE ADVISOR SKILLS Strong skills in customer service, sales, communication, and automotive service operations. Experience writing repair orders, upselling services, managing customer relationships, and coordinating with technicians.
Knowledge of automotive diagnostics, maintenance, and repair processes. Ability to handle high-volume customer interactions, manage workflow, and maintain high CSI scores.
Experience as a service advisor, service writer, service consultant, or automotive customer service professional in a dealership or repair facility is preferred.., America’s and Canada’s #1 Automotive Recruiter. Automotive dealerships and groups partner with us to hire service advisors and service writers. If selected, your resume will be forwarded to a local employer.
APPLY TODAY Apply now to connect with high-paying automotive service advisor and service writer opportunities.
CARGUYS INC.America’s and Canada’s #1 Automotive Recruiter#ZR
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