Guest Service Agent
Job in
Ithaca, Tompkins County, New York, 14850, USA
Listed on 2026-07-21
Listing for:
HHM Hotels
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet guests in person and over the phone and provide courteous service;
Register guests and assign rooms, manage payments and reservations;
Respond to guest requests and resolve complaints or escalate as needed;
Transmit and receive messages using the PMS system and maintain accurate records;
Assist in the breakfast area or with luggage during peak periods
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