Faculty Support Specialist

About The Cornell SC Johnson College of Business

The Cornell SC Johnson College of Business is comprised of the university's three accredited business schools:
The Peter & Stephanie Nolan Hotel School, the Charles H. Dyson School of Applied Economics and Management, and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate, graduate, and professional business programs creating a collaborative, comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students. The Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation, with 145 research faculty and nearly 2,900 undergraduate, professional, and graduate students.

The Cornell SC Johnson College of Business has a collection of areas of expertise not found in any other leading institution and an unparalleled resource base from which to draw-both within the Cornell SC Johnson College of Business and within Cornell (including Cornell Tech).

The Opportunity

Empowering Faculty. Supporting Innovation. Enabling Excellence.

Are you a highly organized, tech-savvy professional who thrives in a collaborative environment? Do you enjoy supporting teaching, research, and academic innovation while continuously improving processes? If so, we invite you to bring your talents to our team as a Faculty Support Specialist.

In this dynamic and impactful role, you will partner closely with faculty and colleagues to provide comprehensive administrative, instructional, and operational support. Your work will directly contribute to the success of teaching, research, and academic programs that shape the future of our students and community.

What You Will Do

As a Faculty Support Specialist, you'll play a critical role across several key areas:

Instructional & Course Support:

* Collaborate with faculty to prepare and coordinate course materials, including textbooks, course packets, and online content.

* Build and maintain Canvas course sites and support Zoom meetings/webinars.

* Track grades and assist with course-related data and evaluations.

* Coordinate guest speakers and academic sessions, including travel, accommodations, and logistics.

* Coordinate course assistants (appointments, timecards, coordination of activities).

* Support course operations including enrollment coordination and room assignments.

* Prepare polished course documents using tools like Microsoft Word, Excel, and PowerPoint.

General Office Operations:

* Deliver excellent customer service to faculty, staff, and partners.

* Coordinate travel arrangements and prepare expense reimbursements using Concur.

* Procurement of supplies, subscriptions, and memberships.

* Monitor and track faculty budgets and expenses, providing timely updates.

* Maintain organized systems and databases to support departmental efficiency.

Research Support:

* Assist faculty and researchers with travel coordination and reimbursements.

* Support research-related activities including journal submissions, memberships, and workshop payments.

* Help source research documents and articles through library and academic databases.

* Upload research outputs to platforms such as SSRN.

* Contribute to special projects and initiatives as needed.

Programs & Special Initiatives:

* Partner on immersion programs, lab activities, and field trips (domestic and international).

* Coordinate logistics with faculty and external partners.

* Support specialized academic facilities and program initiatives.

Additional Contributions:

* Collaborate across teams, providing backup support when needed.

* Participate in professional development opportunities.

* Identify opportunities to streamline processes and improve efficiency.

This position is based in Ithaca, NY. This position is currently eligible for a hybrid work arrangement of four days on campus and one day remote. To support onboarding and initial training, the selected candidate will be expected to work fully on site during the first 90 days.

What We Need

A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.

* Associates degree with 2 to 4 years relevant work experience.

* Technical/vocational school degree; and/or 4-6 years related experience.

* Ability to handle confidential and sensitive information with utmost discretion and integrity.

* Demonstrated record of successfully providing exceptional customer service.

* Ability to communicate with tact and diplomacy with a wide range of internal and external constituents.

* Experience that demonstrates sound judgment, creativity, and problem-solving skills.

* Must be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment.

* Excellent organizational skills, and the ability to work quickly and effectively under pressure, use sound judgment in accomplishing tasks that are urgent;…