STUDENT-Library Student Manager

Job Description

JOB SUMMARY:

As a Library Student Manager, you will be responsible for demonstrating leadership at the Circulation Desk. In addition to performing routine Access Services tasks and providing excellent customer service, you will be responsible for library security and the safety of users during the morning, evening, and weekend hours, or in the absence of library staff. You will be expected to open or close the library as scheduled and monitor desk schedules;

arranging for last-minute desk coverage (for yourself & others) when needed.

SUPERVISION:
This position reports to the Access Services Staff. This position has no direct supervisory responsibilities but will direct and monitor the work of Library Circulation Desk Student Assistants.

ESSENTIAL DUTIES:

Responsible for opening/closing the Library on designated shifts.

Identify and respond to building emergencies in the absence of library staff. Notify after-hours staff or Public Safety when needed.

Respond to security-gate alarms, disarm emergency exit alarms, and write incident reports when required.

Direct and monitor the work of Circulation Desk Student assistants on duty. Provide supplemental training to Circulation Desk Students.

Operate the elevator for accessibility purposes when required.

Routine desk duties, including, but not limited to, checking out and returning materials, placing recalls/holds, and utilizing library systems.

Monitor and record building usage each scheduled shift.

Provide a high level of customer service to patrons. Advise users of library policies or procedures; refer questions regarding overdue, lost items, fines, claims and returns to library staff when needed. Protect student and colleague privacy and confidentiality.

Assist with the operation of printers and other technology located within the library; assist with paper jams; report any ongoing problems to Library Staff.

Accept faculty course reading materials to be added to the personal course readings collection.

Perform stacks related tasks including but not limited to:
Tracing/searching for missing library materials, organizing and reshelving library materials, shelf-reading, and inventory.

Facilitate interlibrary loan services by retrieving and scanning library materials and packing or unpacking or sorting mail when requested.

Notify the Access Services Staff of any problems or suggestions related to policies, procedures, or building security.

QUALIFICATIONS:

The Ideal candidate will be an Ithaca College Student who has strong attention to detail, organizational, interpersonal, written, and verbal communication skills, and working knowledge of personal computers. Candidates must be available to work evenings, late nights, weekends, or early mornings. Preference will be given to those candidates that have previously worked at Ithaca College Library as a Circulation Desk Assistant.

Library experience or experience working a Customer Service Desk is preferred.

Instructions to apply:
Only those candidates submitting a cover letter and resume will be considered for the position.

Pay Rate: $16.30-$16.60

Hiring Manager: Sarah Shank

About Us

Ithaca College's student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. Employment is contingent upon successful completion of the I-9 and employment eligibility requirements. You will need to bring your original, unexpired, authorized personal identification documents to your designated representative or The Office of Human Resources (Peggy Ryan Williams Center, Garden Level) to complete the form.

More about acceptable documentation can be found here: https://(Use the "Apply for this Job" box below). Please note that photos or copies will not be accepted.

In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon the successful completion of the criminal background check.

For assistance with the application process, contact Student Employment at Student Employment.

For more information about student employment or specific job inquiries, visit our website or contact the hiring manager listed on the job posting.