Utilities Technical Coordinator

Utilities Technical Coordinator

Energy & Sustainability is comprised of four interactive teams which work together to achieve our obligations and seize opportunities to reduce our environmental footprint while providing vital utilities services to the Ithaca campus. The Utilities section of Energy and Sustainability operates the University energy infrastructure system on a 24-hour, 365 day per year basis. Production facilities include a combined cycle gas turbine plant, a hydroelectric plant, a water filtration plant, and multiple chilled water plants.

This job provides the opportunity to work in a team environment with staff who take great pride in producing steam, electricity and chilled water for Cornell University. The Utilities Production group maintains and operates state-of-the-art utility equipment such as steam package boilers, steam turbines, air compressors, pumps, and centrifugal chillers, and oversees the design and construction of new systems. From Combined Heat and Power (CHP) to hydroelectric generation, the Central Energy Plant (CEP) does it all.

This is rewarding work that supports the university's mission of teaching, research, and outreach.

The Utilities Technical Coordinator plays a critical role in developing and implementing business processes that improve workflow and enable efficient management. Successful candidates enjoy working in an environment with clear instructions, well defined rules, and organized information. They are self-driven and can learn details about utility systems and equipment by reading manuals, contacting the manufacturer, field inspection, and collaborating with other staff.

Skills for success in this role require strong technical writing skills, excellent attention to detail, and the ability to organize information concisely. The Utilities Technical Coordinator will develop, write, update, audit, co-facilitate, and train on plant wide Instructions, Standard Operating Procedure (SOP) program, safety program, Lock-Tag-Verify (LTV) program, qualification programs, tabletop exercises, CEP long-range training program, operations bulletins, newsletters, information archiving, data collection, change management processes, and action item lists.

The Utilities Technical Coordinator will administer the Utility Quality Management System (UMS), help develop KPIs, and support and lead facility tours.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Success Factors:

• Strive to develop and implement best practices.
• Identify opportunities in challenges and show initiative.
• Reach out in a timely and responsive manner to resolve problems.
• Anticipate and adapt to changing priorities and additional demands.
• Demonstrate active listening skills.
• Express thoughts clearly, both verbally and in writing.
• Share knowledge and information.
• Apply analytical thinking, data and metrics to synthesize complex information.
• Anticipate, embrace, promote and implement change.
• Balance short-term gains with long-term vision.
• Be open and receptive to new information, ideas and approaches.
• Support ideas, solutions and changes to processes to ensure high-quality outcomes.

We are a value–based organization where all employees are accountable for supporting the organization's values of truth, respect, excellence, teamwork, and integrity. Facilities and Campus Services employees are required to attend staff development trainings and participate in the performance evaluation process.

We require these qualifications:

• Bachelor's degree in communication, engineering technology, or related field
• At least 3 years' experience working as a trainer, with technical document development, or with Quality Management Systems in an industrial setting, or equivalent combination
• Technical competence…