Group Sales Manager, Statler Hotel

Group Sales Manager

The SC Johnson College of Business unites three top-ranked schools to deliver a comprehensive, interdisciplinary business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical, real-world solutions. The college's vision—to inspire leaders who build sustainable, shared prosperity - is supported by core values of excellence, inclusion, engagement, community, and impact. These principles guide every program and initiative, fostering a collaborative environment dedicated to positive societal influence.

The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality.

As part of the SC Johnson College of Business and proudly affiliated with the Peter and Stephanie Nolan School of Hotel Administration—the world's premier hotel school—The Statler Hotel stands as Cornell University's living laboratory for hospitality excellence. Known as "the premier hotel that teaches," The Statler Hotel blends modern elegance with the vibrant energy of campus life, offering guests an immersive experience while serving as the operational training ground for future leaders of the global hospitality industry.

With more than 150 guest rooms, award-winning service, and state-of-the-art conference and event facilities, The Statler Hotel hosts many of Cornell's most important gatherings. Its mission is rooted in delivering exceptional guest experiences while advancing hospitality education through hands-on learning, innovation, and a deep commitment to service. As a cornerstone of Cornell's hospitality ecosystem, the hotel plays a vital role in shaping the next generation of industry professionals.

The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/market segments to positively impact hotel revenues. The Sales Manager will work in conjunction with the Director of Sales and Marketing to achieve the hotel's revenue and market share goals for the hotel.

Develop group strategies that drive performance in assigned markets. Responsible for developing new sales as well as for pursuing the rebooking of past events. Collaborate with the Director of Sales and Marketing and the Strategy Team to achieve the correct balance of group business, taking into account transient demand (plan values), to maximize hotel revenue. Have the ability to perform multiple tasks in a fast-paced environment.

The Group Sales Manager to have a clear understanding of the Hotel's values:

• Deliver a WOW
• Settle for nothing less than giving our best. Master the fundamentals and beyond.
• CELEBRATE
• Ignite our team. Acknowledge contributions.
• Honor accomplishments. Think big and have fun.
• Make the Difference TOGETHER
• Empower our team to communicate and act without fear. Connect with transparency, dignity and respect. Build trust and confidence.
• OWN It
• Commit to holding ourselves, and each other, accountable for results.
• PURSUE Learning
• Seek and share knowledge. Nurture personal and professional growth for all.
• LIVE a Life of Service
• Be of service to our guests and each other. Humbly contribute our efforts and talents to our Cornell, local and global communities.

Required Qualifications

• B.S. degree in Hotel Administration or equivalent experience required. A minimum for three to four years of hospitality, corporate, conference or convention sales experience is required. Ability to manage multiple tasks under pressure in a fast-paced environment.
• Proven organizational, interpersonal and communication (oral and written) skills.
• Effective sales and negotiating skills. Knowledge of sales software, spreadsheet and database applications on PCs.
• Must be proficient with Windows operating systems
• Experience in prospecting for accounts, old and new, and the…