Banquet Captain, S06 - Cornell Catering

Banquet Captain

Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellbeing, connection and belonging, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life.

We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.

Cornell Catering is the preferred catering service for Cornell University events and is uniquely qualified to serve the entire Cornell community and beyond. We are proud to work for Cornell and place a strong emphasis on Cornell Pride; our focus on students is one of the many concepts that differentiate Cornell Catering from other caterers. With its team of experienced professional staff, Cornell Catering is a full-service caterer that provides incredible food and beverages to guests at formal banquets for thousands, elegant weddings for hundreds, or intimate dinners for a few.

Over the past thirty-five years, Cornell Catering has worked with clients to create customized events that meet specific objectives and budgets.

The Banquet Captain is entrusted to represent Cornell Catering through leading the execution of small catered events that are both important to the client and have a large impact on Cornell Catering and Cornell Dining as a whole, given the diverse clientele they serve, which may include students, alumni, staff, faculty, and university leadership. This role will lead multiple facets of the operational details at these small events to ensure their success.

Additionally, the Banquet Captain may assist in the operational execution of much larger events as needed. In each scenario, the Banquet Captain will model professionalism when engaging with clients or providing feedback to our student/part-time workforce.

A successful Banquet Captain will:

• Demonstrate excellent customer service, communication, and professionalism- both internally and externally.
• Adhere to food and alcohol service standards, protocols and health codes at all times.
• Be viewed as knowledgeable to our clients and guests and able to demonstrate a skill in the management of multiple priorities at one time.
• Maintain a positive mindset and demeanor by exhibiting a strong spirit of teamwork and cooperation when accomplishing tasks, facing challenges, and receiving/providing feedback.
• Lead courageously by providing feedback, coaching, and training to our staff.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Location and schedule assignments will be based on business needs. Position may require regular evening, weekend, and holiday hours. Daily tasks, locations, and schedules may be subject to change, including the potential for seasonal lay-offs.

This position is part of the United Auto Workers (UAW) union. The current rate of pay is listed in the collective bargaining agreement and starts at $26.64/hour.

Required Qualifications:

• High school diploma and at least three years of experience in a catering or food service industry, or an equivalent combination of experience and education, are required.
• Strong communications skills, both written and verbal.
• Strong computer skills including Excel, Word, PowerPoint, Filemaker, or similar database software, and calendar management programs.
• Must be able to lift and carry weight up to 50lbs and stand and walk for long periods of time.
• Basic skills in English including reading, writing, math, and verbal articulation.
• Must possess and maintain a valid NY state driver's license as may be required to drive catering truck on short notice
• Experience modeling values that support inclusion, belonging, and wellbeing.

Preferred Qualifications:

• Additional education and/or experience
• Knowledge of proper sanitation and HACCP procedures helpful. Serv Safe Certified preferred

No relocation assistance is provided for this position. Visa sponsorship is not available for this position.