Assistant Parts Manager

Assistant Parts Manager

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have passion for the work we do and the humility to learn and grow with us!

Are you knowledgeable about small engines, outdoor power equipment, and replacement parts? We are looking for an organized and customer-focused Assistant Parts Manager to support our small engine service department.

In this role, you will oversee the parts operation for equipment brands such as STIHL and other leading outdoor power equipment manufacturers. You will help customers and service technicians identify the right parts, maintain accurate inventory, and ensure the department has what it needs to complete repairs efficiently.

• Assist customers and service technicians in identifying and ordering the correct parts for small engines and outdoor power equipment
• Manage the receiving, stocking, organization, and merchandising of parts and accessories
• Maintain accurate inventory levels and research inventory discrepancies
• Monitor frequently used parts and place orders to support service department needs
• Use parts diagrams, catalogs, and manufacturer systems to locate components
• Communicate with customers regarding part availability, pricing, special orders, and expected delivery dates
• Process warranty parts and returns in accordance with manufacturer requirements
• Coordinate closely with the Service Manager to prioritize repair and customer needs
• Maintain a clean, organized, and easy-to-navigate parts area
• Support counter sales and provide knowledgeable product recommendations
• Build positive relationships with customers, vendors, and store team members

• High school diploma or equivalent preferred
• Previous experience with small engine, automotive, equipment, or similar parts is strongly preferred
• Familiarity with STIHL products and outdoor power equipment is a plus
• Ability to read parts diagrams and identify components accurately
• Strong organizational skills and attention to detail
• Excellent customer service and communication skills
• Comfortable using computers, inventory systems, and manufacturer websites
• Ability to manage multiple priorities in a busy service environment
• Willingness to learn new products, equipment, and manufacturer processes
• Ability to lift and move merchandise and parts as needed
• Weekend availability and flexibility to adapt to business needs
• Must be able to lift up to 50 lbs., with frequent lifting/carrying of up to 25 lbs.
• Ability to stand, walk, bend, twist, push, and reach throughout shifts
• Must be able to pass a motor vehicle record check if driving is required
• Comfortable working in an animal-friendly environment (accommodations available upon request)

• 401(k) with Match Program – Available Day 1
• PTO Awards starting at 80 hours and increases with seniority
• 4 Paid Holidays
• Medical, Vision, Dental Insurance
• Company Funded – HSA/HRA Program
• Short Term Disability
• Company Paid Life Insurance
• Wellness Program – Earn $300 annually
• Team Member Assistance Program and Fund
• Discounted Pet Health Insurance
• Gym Reimbursement
• Tuition Reimbursement Program
• Training and Growth Opportunities
• Team Member Discounts at all locations
• Company Discount Program for Tickets, Electronics, Vacations, and more!
• Pay ranging from $22 to $24 per hour

The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.