Consumer Lending Sales Specialist - Part Time

Consumer Lending Sales Specialist (CLSS)

The Consumer Lending Sales Specialist (CLSS) is a performance-based, hands‑on role focused on delivering exceptional customer service while achieving individual and branch sales goals. The CLSS actively contributes to branch success by meeting performance metrics set by management and participating in marketing and collection efforts. All responsibilities are performed in full compliance with federal and state regulations and company policies.

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing the growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.

• Support branch financial objectives and performance metrics.
• Maintain strict adherence to company policies, state and federal regulations.
• Ensure accurate cash controls and security procedures.
• Maintain precise customer documentation and transaction records.
• Conduct and document collection activities.
• Follow Loss Prevention (LP) Standards.

• Foster a positive team environment while supporting colleagues to enhance customer experience.
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork.

High School Diploma or equivalent required; some college preferred.

Sales and/or customer service experience required. One year of experience in sales, retail, banking, or collections preferred.

• Strong math skills, including the ability to count cash.
• Professional verbal communication by phone and in person.
• Ability to read, write, evaluate, and apply complex and detailed information.
• Ability to work alone on occasion.
• Ability to interact professionally and exhibit appropriate social skills.
• Ability to negotiate payment terms and effectively communicate loan requirements.
• Ability to understand and ensure compliance with policies, procedures, and laws governing the industry.
• Ability to use computer programs required to process customer transactions.
• Ability to follow procedures in the normal course of business.
• Ability to develop and maintain business relationships.

Standing for long periods, sitting occasionally, walking, bending, squatting, kneeling, pushing/pulling, reaching, twisting, frequent lifting of less than 10 lbs., occasional lifting up to 20 lbs. Driving and having access to insured, reliable transportation during the workday. Exposure to outdoors limited to ordinary elements. Typing, data entry, grasping, transferring items. Use of office equipment. Ability to travel to branch locations within the division.

• Sales and Customer Excellence – CLSS.
• Results and Accountability – CLSS.
• Leadership, Coaching and Development – CLSS.
• Adaptability and Growth Mindset – CLSS.
• Digital and Future Readiness – CLSS.

Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, staffing, special events, and banking responsibilities.

Professional attire with business casual options. Dress accordingly to business.

• Must be 18 (19 in Alabama).
• Eligible to work in the USA and able to successfully complete post‑offer screens.
• Regular and punctual attendance required. Schedules may be changed as needed.
• Overtime may be required.

• Competitive wages.
• Health/life benefits.
• Health Savings Account plus Employer Seed.
• 401(k) savings plan with company match.
• Paid parental leave.
• Company‑paid holidays.
• Paid time off including volunteer time.
• Tuition reimbursement.
• Business casual environment.
• Rewards & recognition program.
• Employee assistance program.
• Office in downtown Greenville offering free parking, onsite gym, free snacks/drinks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.