Apprenticeship Services Coordinator

SUMMARY

The primary responsibility of this role is to coordinate and oversee all apprenticeship programs, ensuring compliance with U.S. Department of Labor (USDOL) regulations, employer standards, and Jackson College policies. This position will also be instrumental in driving the growth and development of Career and Technical Education (CTE) programs, contributing to the college's mission to enhance workforce development through innovative educational initiatives.

The Apprenticeship Services coordinator will be actively engaged in external outreach, meeting with employers and community partners to identify workforce needs, grow apprenticeship opportunities, and assist in developing newly registered apprenticeship programs. The role will also seek and cultivate partnerships with other organizations, associations, and training intended to expand the reach and impact of apprenticeship pathways. The coordinator will undertake a range of organizational responsibilities, collaborate with academic departments, and foster relationships with industry partners to ensure the successful operation and expansion of apprenticeship programs.

Local travel is required.

This position is supported by external grant funding. Employment is expected to continue for the duration of the grant period and is contingent upon ongoing funding.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Demonstrate entrepreneurial insight to identify and capitalize on opportunities that align with and advance the mission and long-term vision of Workforce Development at Jackson College, particularly in relation to expanding CTE programs. Actively engage employers through outreach visits and industry meetings to promote apprenticeships and establish new partnerships.
• Establish and maintain robust relationships with key industry training personnel to enhance apprenticeship opportunities, align programs with industry needs and related technical instruction (RTI).
• Serve as the primary liaison between Jackson College, employer partners, and state and federal agencies, including the Department of Labor’s Apprentice Office, for apprenticeships, to ensure seamless communication and compliance.
• Develop, monitor, and update comprehensive records for apprentices, ensuring accurate tracking in RAPIDS and internal systems like Work Hands, in strict adherence to DOL regulations.
• Maintain thorough records as required by DOL regulations, including those documenting apprentice progress, wage increases, EEO policies, and hiring procedures.
• Lead the preparation for DOL audits, participate actively in the audit process, and implement resolutions for any findings.
• Collaborate with the DOL to propose and implement changes to program standards, related technical instruction (RTI), and work processes, including the development of curriculum and associated documentation. Identify opportunities to develop new apprenticeship standards and related technical instruction (RTI) in partnership with employers and regional training partners as well as community workforce partners.
• Coordinate with faculty, student success navigators and others to update and maintain program standards and appendices.
• Assess the success of apprenticeship programs through data analysis, graduate tracking, and other relevant metrics, making recommendations for continuous improvement. Use this data to inform employer outreach strategies and highlight areas where new apprenticeship opportunities can be developed.
• Collaborate with academic departments, student services, and the Registrar’s Office to guide apprentices through their educational pathways, including opportunities for Credit for Prior Learning and Credit by Exam.
• Conduct informational meetings for new apprentices and employer sponsors, ensuring accurate data collection and system updates.
• Develop and deliver presentations on apprenticeship and CTE program topics to community groups, industry partners, and K-12 institutions.
• Engage in professional organizations and attend conferences related to apprenticeship and pre-apprenticeship programs to stay informed of…