IT Monitoring and Observability Engineer

Job Description:

• Bachelor’s degree in a STEM field such as Mechanical Engineering, Mechatronics, Electrical Engineering, or a related discipline, or equivalent technical training and experience.
• Experience in production, development, or quality management environments.
• Experience conducting supplier audits and managing supplier qualification activities.
• Experience leading PPAP activities and managing related documentation and compliance requirements.
• Experience implementing quality and problem-solving methodologies such as 8D, FMEA, Ishikawa, and PDCA.
• Strong technical understanding of engineering drawings, standards, and regulatory requirements.
• Ability to perform root cause analysis and collaborate with suppliers and internal teams to resolve quality issues.

• Experience addressing supplier performance and supply issues through structured problem-solving approaches.
• Experience working with suppliers and cross-functional teams including research and development, procurement, and field teams.
• Experience supporting supplier quality assurance initiatives and continuous improvement programs.

• Plan and conduct supplier audits to evaluate compliance, performance, and capability.
• Evaluate and qualify new and existing suppliers while defining quality requirements.
• Lead supplier qualification activities and ensure adherence to quality standards.
• Manage PPAP documentation and approval processes to ensure compliance with performance and capability requirements.
• Coordinate documentation, meetings, and communication related to supplier quality activities.
• Coordinate and negotiate Quality Assurance Agreements with suppliers and ensure their implementation.
• Develop and maintain supplier quality systems, standards, and regulatory processes.
• Promote supplier performance improvement through corrective and preventive action initiatives.
• Analyze defect trends and lead root cause analysis to implement sustainable solutions.
• Develop supplier improvement programs to enhance quality and reliability.
• Serve as a liaison between suppliers, research and development teams, procurement, and field teams to resolve quality concerns.
• Manage supplier complaint handling for defective purchased parts and coordinate with internal stakeholders.
• Support procurement teams in recovering costs related to supplier non-conformities.
• Coordinate projects related to supplier strategy, cost reduction, and productivity improvements.
• Collaborate with global partner facilities to align and optimize supplier quality strategies.

• Experience working with international supplier quality programs.
• Experience supporting supplier development and supply chain quality strategy initiatives.

• Supplier quality management and auditing.
• Root cause analysis and problem-solving methodologies.
• Quality planning and PPAP management.
• Strong technical analysis and engineering documentation skills.
• Cross-functional collaboration and supplier communication.
• Project coordination and continuous improvement.