Director Engineering
Listed on 2026-06-05
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Engineering
Operations Manager
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Location:
JACKSON, MI, US
Company:
Consumers Energy
Consumers Energy is Michigan’s largest energy provider, providing natural gas and electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
This position is assigned onsite at the Parnall office located in Jackson, MI. The selected candidates must be within a commutable distance or willing to relocate (relocation package is available to those who qualify).
General Summary of Job ResponsibilitiesThe Director of Industrial & Systems Engineering is responsible for leading multiple engineering teams in the planning, coordination, and execution of various engineering projects. This role serves as the key liaison between frontline engineering leaders and senior leadership, working collaboratively to develop and implement the company’s engineering strategy. The Director is also accountable for establishing and maintaining engineering processes and best practices across Consumers Energy, as well as managing budgeting and forecasting for engineering-related costs.
This position requires close coordination with other departments to ensure seamless operational performance.
The Director of Industrial & Systems Engineering leads strategic optimization of processes, systems, and operations across the organization. This role is responsible for designing, improving, and scaling end‑to‑end workflows that enhance efficiency, quality, throughput, safety, and cost performance. The Director oversees teams in industrial engineering, systems engineering, analytics, and operational excellence to drive measurable business outcomes.
Essential Duties and Responsibilities- Develop and execute the long‑term Industrial & Systems Engineering strategy aligned to business growth, operational goals, and transformation priorities.
- Translate business needs into engineered systems, process improvements, and scalable operating models.
- Partner cross‑functionally with Operations, Engineering, Supply Chain, Finance, Quality, IT, and HR to drive enterprise‑level improvements.
- Lead optimization of resourcing strategies to maintain consistent service delivery across normal operations, seasonal peaks, and emergency response.
- Assess long‑term operational demand patterns to determine resource sufficiency strategies.
- Align team structure and capability with emerging technologies, shifting regulatory expectations, and future system needs.
- Lead RTO analysis to evaluate resourcing strategies against capacity demands.
- Develop tools and models that evaluate resource sufficiency, operational load, and future support needs, enabling informed decisions on scalability to meet organizational goals.
- Monitor project progress and make necessary adjustments to ensure timely and successful completion.
- Evaluate and select vendors for engineering supplies and equipment; negotiate contracts and agreements with external contractors.
- Investigate and resolve complaints related to engineering products or services.
- Develop budgets, schedules, and performance standards for engineering programs.
- Drive business unit level innovation initiatives; encourage team‑generated ideas and experimentation and integrate innovative thinking into daily operations.
- Lead Corrective and Preventative Action (CAPA) work group; oversee a team to manage and resolve deviations from quality standards, including root cause analysis, corrective action implementation, and preventative measures, while driving…
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