Office Assistant II; Treasurer Office Job Jackson area,Michigan USA,Finance & Banking

Position: Office Assistant II (Treasurer Office)

THE CITY OF JACKSON IS CURRENTLY ACCEPTING APPLICATIONS FOR THE FOLLOWING FULL-TIME EMPLOYMENT OPPORTUNITY:
Office Assistant II (Treasurer Office)

Equal Opportunity Employer

The City of Jackson is committed to becoming a more diverse, equitable, and inclusive organization. We are dedicated to creating an environment that fully embraces all our differences and shared experiences.

General Summary

Under the supervision of the Tax Supervisor. This work requires accounting and data entry skills, and the ability to work accurately and meet deadlines. This work also requires excellent customer service skills.

Typical Duties

Performs daily cash, check and charge transactions for property tax, special assessments, water bills, and income tax. Balances cash drawer daily for daily bank deposits.

Opens, sorts and processes daily mail for the Treasurer/Clerk’s office. Prepares receipts for mortgage companies, title companies and walk‑in customers.

Assists customers with questions, providing answers to questions regarding property taxes, special assessments, water and income tax. Refers customers to the appropriate department if unable to answer.

Assists taxpayers in completing income tax forms.

Performs collection procedures according to departmental policy.

Processes mortgage company checks for the tax roll file distributed by the Tax Supervisor.

Receives complaints and requests for information and services over the counter or by phone. Provides information on services and procedures.

Audits refund tax returns and assists in entering refund batches.

Validates checks for deposit and prepares cash turn‑in reports, allocating monies to proper accounts according to assigned code numbers.

Communicates with the Assessor’s office regarding address changes, name changes, and homestead status.

Operates a personal computer to enter data, produce reports and prepare correspondence. Operates standard office equipment. Uses standard and specialized software.

Provides election and voter information to citizens.

Assists with income tax compliance.

Issues parking permits.

Maintains current mortgage code identifiers and communicates with mortgage companies.

The above statements are intended to describe the general nature and level of work being performed by people assigned this classification. Such statements are descriptive and explanatory but not restrictive. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. The listing of particular examples of duties does not preclude the assignment of other tasks of related kind or character or of lesser skills.

Eligibility

Requirements

High school graduate or equivalent with two (2) years of office and accounting experience or equivalent combination of job‑related education and experience. One year of college coursework preferred. Must be courteous, tactful, reliable, thorough and organized. Must be able to communicate effectively, both orally and in writing, with the public and other City staff. Must be able to develop and promote excellent working relationships and provide exceptional customer service.

Must possess a valid Michigan driver’s license and good driving record at time of appointment and maintain both during employment.

In addition to the above requirements, all city positions require the ability to read, write, speak, and understand the English language as necessary for the position; the ability to follow written and oral instructions; and the ability to get along with other employees and members of the public. City employees are also expected to possess and maintain a record of orderly law‑abiding citizenship, sobriety, integrity, and loyalty as it pertains to and reflects upon their employment with the City.

City employees must be physically and mentally able to perform the essential duties of their position without excessive absences.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While…