Office Assistant II; Treasurer Office Job Jackson area,Michigan USA,Finance & Banking

Position: Office Assistant II (Treasurer Office)

Office Assistant II (Treasurer Office)

The City of Jackson is currently accepting applications for the following full-time employment opportunity.

Equal Opportunity Employer

It is the policy of the City of Jackson to promote and encourage the recruitment, hiring, training and advancement of all persons and not to discriminate against any employee or applicant for employment because of religion, race, color, national origin, ancestry, age, sex, sexual orientation, gender identity or expression, familial status, marital status, source or level of income, height, weight, religious or political opinion, union affiliation, and physical or mental handicap unrelated to the individual's ability to perform the duties of a particular job or position.

General

Summary:

Under the supervision of Tax Supervisor. This work requires accounting and data entry skills, and the ability to work accurately and meet deadlines. This work also requires excellent customer service skills.

Typical Duties

Performs daily cash, check and charge transactions for property tax, special assessments, water bills, and income tax. Balance cash drawer daily for daily bank deposits.

Opens, sorts and processes daily mail for Treasurer/Clerk’s office. Prepares receipts for mortgage companies, title companies as well as for walk in customers.

Assist customers with questions, providing answers to questions regarding property taxes, special assessments, water and income tax. Refer customers to appropriate department if unable to answer question.

Assist taxpayers in completing income tax forms.

Performs collection procedures according to departmental policy.

Process mortgage company checks for tax roll file distributed by Tax Supervisor.

Receives complaints and requests for information and services over the counter or by phone. Provides information on services and procedures.

Audits refund tax returns and assists in entering refund batches.

Validates checks for deposit and prepares cash turn‑in reports, allocates monies to proper accounts according to assigned code numbers.

Communicates with Assessor’s office regarding address changes, name changes, and homestead status.

Operates a personal computer to enter data, produce reports and prepare correspondence. Operates standard office equipment. Uses standard and specialized software.

Provides election and voter information to citizens.

Assists with income tax compliance.

Issues parking permits.

Maintain current mortgage code identifiers, communicate with mortgage companies.

Eligibility Requirements

High school graduate or equivalent with two (2) years of office and accounting experience or equivalent combination of job‑related education and experience. One year college course work preferred. Must be courteous, tactful, reliable, thorough and organized. Must be able to communicate effectively, both orally and in writing, with the public and other City staff. Must be able to develop and promote excellent working relationships and provide exceptional customer service.

Must possess a valid Michigan driver’s license and good driving record at time of appointment and maintain both during employment in this classification.

In addition to the above requirements, all city positions require the ability to read, write, speak, and understand the English language as necessary for the position; the ability to follow written and oral instructions; and the ability to get along with other employees and members of the public. City employees are also expected to possess and maintain a record of orderly law‑abiding citizenship, sobriety, integrity, and loyalty as it pertains to and reflects upon their employment with the City.

City employees must be physically and mentally able to perform the essential duties of their position without excessive absences.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands and…