Human Resources & Benefit Assistant

Grow With Us. Support Those Who Care for Others.

Are you someone who pays strong attention to detail, strives for accuracy, enjoys solving problems, and wants an opportunity to grow professionally?

Jackson County Medical Care Facility is seeking a Human Resources Assistant – Pay & Benefits to join our Human Resources team.

This position plays an important role in supporting approximately 330 Care Partners throughout their employment experience. Payroll and benefits administration are primary responsibilities; however, we are looking for more than technical skills. We are seeking someone who brings emotional intelligence, professionalism, curiosity, adaptability, and a genuine commitment to helping others
.

The successful candidate will be open-minded about learning and development, receptive to feedback and coaching, willing to share knowledge, and interested in growing as part of a collaborative HR team.

As the HR Assistant – Pay & Benefits, you will work closely with the HR team and departments throughout the Facility to provide accurate, timely, and responsive HR support.

Primary responsibilities include:

• Assist with the accurate and timely processing of bi-weekly payroll for union and non-union Care Partners.

• Review payroll information for accuracy, identify discrepancies, and assist with researching and resolving payroll-related questions.

• Process benefit enrollments, changes, and terminations and maintain accurate benefit records.

• Help Care Partners understand available benefits and connect them with appropriate information and resources so they can make informed decisions for themselves and their families.

• Respond to Care Partner questions with patience, empathy, professionalism, and appropriate confidentiality.

• Maintain accurate payroll, benefit, and Human Resources records and documentation.

• Use HR/payroll systems and Microsoft Office applications to organize, analyze, and report information.

• Collaborate with HR colleagues to solve problems, improve processes, cross-train, and strengthen departmental knowledge.

• Participate in ongoing training and professional development to progressively build knowledge across Human Resources functions.

• Provide administrative and operational HR support as needed.

Our ideal candidate combines attention to detail and accountability with strong interpersonal skills and a desire to learn
.

Successful candidates should demonstrate:

• Strong attention to detail and a commitment to accuracy.

• Organization and the ability to manage multiple priorities and deadlines.

• Problem-solving skills and a willingness to research questions and identify solutions.

• Emotional intelligence and the ability to interact respectfully with Care Partners at all levels of the organization.

• Strong listening and communication skills.

• Patience and professionalism when assisting Care Partners with questions or concerns.

• An open-minded approach to learning, coaching, feedback, and professional growth.

• A collaborative mindset and willingness to both learn from and contribute to the HR team.

• Sound judgment when working with confidential and sensitive employee information.

• Dependability and an understanding of the importance of accurate and timely payroll and benefits administration.

Experience or knowledge in the following areas is preferred:

• Payroll processing or payroll administration.

• Employee benefits administration, including enrollments, changes, terminations, and invoice reconciliation.

• Experience supporting both union and non-union employees is beneficial.

• HRIS/payroll systems; experience with Paycor or a similar system is preferred.

• Microsoft Word and Excel, with intermediate Excel skills preferred, including formulas, reports, and pivot…