Business Systems Analyst

Business Systems Analyst

Date: Apr 15, 2026

The Business Analyst II with Manufacturing focus serves as a subject matter expert for technology in industrial operations, product quality, and EHS. This role analyzes industrial processes, designs solutions, and integrates systems to improve efficiency, support Industry 4.0 initiatives, and drive operational excellence on the shop floor. You will partner with production operations, OT, engineering, and IT teams to ensure seamless system implementation, process optimization, and adoption of digital technologies.

The position is located at the Jackson Office and is expected to support multiple sites.

• Serve as a subject matter expert working with business process peers, solving problems, and advising on various business-related issues.
• Analyze, gather requirements, design business processes, define functional specifications, and configure solutions to improve efficiency and reduce costs.
• Analyze, evaluate, design, and configure new computer software and systems.
• Configure, develop, implement systems, and smoothly integrate applications with existing IT business solutions.
• Provide system support, end‑user training, and document processes.
• Participate in projects as an IT expert.
• Keep abreast of the latest systems offerings, updates, and developments.
• Work with Digital IT service providers to provide support to users, deliver application enhancements, and manage project activities.
• Lead functional areas and/or support project leadership in implementation projects.

• Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or related field.
• 5+ years of experience with manufacturing.
• Expertise in IT and Industrial Systems Integration: strong understanding of IT processes and functions, including development, infrastructure, security, and governance, combined with deep knowledge of manufacturing and industrial systems. Experience with ERP, MES, PLM, SCADA, middleware, integration platforms, and data management solutions is required.
• Ability to discuss and design business processes.
• Ability to guide and manage IT services providers.
• Desired experience on Agile, Project Management, or Design Thinking.
• Active engagement in plant operations and continuous improvement initiatives is expected. The Business Analyst II will act as a strategic liaison between IT and manufacturing operations, ensuring technological solutions, ranging from ERP and MES to shop‑floor control and data platforms, effectively support operational needs while aligning with Gerdau’s strategy.
• Business focus, customer‑centric mindset, technical expertise, Agile mindset, accountability, analytic perspective, collaboration, supplier management, and business acumen are essential attributes.

Gerdau believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status.

All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.

If you are vision‑impaired or have some other disability under the Americans with Disabilities Act / Accessible Canada Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Gerdau, please contact our Talent Acquisition Team at  or

Nearest Major Market: Jackson Michigan
Nearest Secondary Market: Ann Arbor