Business Intelligence Support Analyst

Business Intelligence Support Analyst – The Auto Club Group

Job Type: Full time

Exempt/Non Exempt:
Salary

• Support management and senior staff in the research, analysis and development of Business Intelligence (BI) solutions.
• Identify areas for data quality improvement and support the resolution of data quality problems.
• Provide training and support to end users regarding BI solutions and the IBI data warehouse.
• Assist management and senior staff with the development of proposals and business cases.
• Develop end user documentation and communication plans.
• Analyze and assess the impact of changes to Actuarial, Underwriting, Sales, Processing and Claims procedures/systems (including rate revision changes) on data and reporting requirements.
• Assist in the development of data management quality assurance standards and processes.
• Participate in root cause analysis and problem‑solving activities as needed.
• Maintain Competency Center documents, including procedures and communications.

• College level coursework in Business Administration, Information Systems, Statistics, Insurance or related field.

• Programming experience using SAS, Easytrieve, SQL, HTML and Java script.
• Creating web pages.
• Auditing, balancing and reconciling data.
• Analyzing procedures to identify and correct errors.
• Preparing reports, correspondence and project plans.
• Acceptance testing, including assisting in the development of test scenarios and test data.
• Experience with PC software applications (e.g. MS Office, Excel, Access, SAS or other statistical software).
• Experience with control languages (e.g., JCL).

• Technology project lifecycle and various analytic and project management tools.
• PC software applications (e.g. Visio, ERWIN, Process Mapping tools, etc.).
• Data management quality assurance standards and processes.

• Communicate effectively with others in a work environment and publicly.
• Analyze information and business process flows.
• Utilize business intelligence tools (i.e., SQL, Data Studio, SAS, Oracle BI).
• Explore alternative approaches to existing processes and project objectives.
• Identify coding issues and recommend improvements to the system.
• Understand technology as it relates to business.

• Associate degree in Business Administration, Information Systems, Statistics, Insurance or related field.

• Documenting business processes.
• Insurance (e.g. Actuarial, Claims, Underwriting, etc.) processes and procedures.
• P&C insurance products, trends and practices.

Business Intelligence Support Analyst will earn a competitive salary of $70,000 – $87,000 annually with annual bonus potential based on performance.

Benefits include:

• 401(k) Match
• Medical
• Dental
• Vision
• PTO
• Paid Holidays
• Tuition Reimbursement

This is a hybrid work arrangement (time spent in office and remote). Depending on the employee’s role and leadership’s assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team building events.

Regular and reliable attendance is essential for the function of this job.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.