Sr Mgr Digital Prod Mgmt; Customer Facing
Listed on 2026-06-28
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IT/Tech
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
Location
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This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula. The selected candidate will also be expected to travel to One Energy Plaza in Jackson, MI throughout the week, with required onsite days varying based on business needs. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).
Summary of
Job Responsibilities
The Senior Manager, Digital Product Management leads a portfolio of digital products and a team of Product Managers responsible for delivering measurable business outcomes through technology. This role owns multi-year (1-4 year), feature-level product and capability roadmaps and ensures alignment across business strategy, enterprise architecture, and technology execution.
As a senior product leader, this individual partners closely with leadership to shape long-term investment priorities while working hands-on with IT and engineering leaders to solve complex problems, manage trade-offs, and deliver scalable, secure, and sustainable solutions.
This leader establishes product management standards, operating models, and talent strategies for the group, coaching and developing Product Managers across strategy, discovery, delivery, and value measurement. They balance near-term delivery with long-term platform health, organizational capability, and customer value.
Essential Duties and Responsibilities- Develop Technology & IT Partnerships: Build strong partnerships with IT, engineering, and architecture leaders to shape solution direction, prioritize work, and ensure product outcomes align with enterprise standards for security, resiliency, data integrity, and long-term system health. Translate technical considerations into clear business, risk, and investment implications to support leadership decision-making.
- Drive Operating Model & Culture: Deploy and integrate an operating model and culture that advances agile, product-centric ways of working appropriate for large-scale, regulated environments. Improve flow, predictability, and outcomes while influencing cross-functional leaders on digital investment and delivery expectations. Model inclusive, psychologically safe, and data-driven leadership grounded in customer empathy and continuous improvement.
- Own Product Strategy & Business Leadership: Define and drive the product vision and multi-year roadmaps for a portfolio of digital products. Ensure alignment with business strategy, customer needs, regulatory requirements, and long-term enterprise value. Balance near-term delivery priorities with sustainable platform, data, and architectural strategies to maximize impact and ROI.
- Lead Product Execution & Prioritization: Oversee portfolio prioritization and delivery by establishing clear frameworks that balance customer value, business impact, technical complexity, risk, and capacity. Lead complex trade-off decisions, ensure alignment across roadmaps and dependencies, and apply senior product judgment to resolve cross-domain challenges and escalations.
- People Leadership & Talent Development: Lead, coach, and develop Product Managers across experience levels, setting clear…
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