Mgr IT

Consumers Energy is Michigan’s largest energy provider, providing natural gas and electricity to 6.8 million residents of the state. We are committed to delivering reliable, clean, and affordable energy 24/7.

This position is not eligible for immigration sponsorship and is restricted to U.S. citizens or permanent residents. Please do not apply if you require visa sponsorship.

Location:

This is a hybrid (virtual/on‑site) position with required on‑site days on Monday, Tuesday, and Thursday at One Energy Plaza, Jackson, MI. Qualified candidates must live within a commutable distance or be willing to relocate. A relocation package is available for eligible candidates.

The Manager, IT oversees subordinate staff and manages day‑to‑day performance of IT operations. The role focuses on End User Computing services, overseeing the lifecycle of end‑user devices from procurement through decommissioning. The Manager leads employees, contractors, and vendors who provide operational support, first and second‑level incident management, asset refresh programs, knowledge management, ad‑hoc project support, and order fulfillment. The role also manages financial budgets, talent development, and human resources functions.

• Assess internal and vendor‑provided solutions and develop strategies for IT products and services.
• Understand key digital assets and emerging technologies and evaluate how they influence business decisions and transform operations.
• Coach and mentor team members on the benefits, risks, and business impacts of technology solutions.
• Provide leadership and direction while measuring and improving the quality of service delivery and operational performance.
• Utilize data‑driven insights to support decision‑making and apply problem‑solving and continuous improvement methodologies.
• Contribute to IT initiatives by designing and deploying new systems, enhancing existing technology solutions, operating and maintaining IT environments, and delivering high‑quality IT services.
• Partner with key stakeholders across the organization to develop and implement effective technology solutions.
• Manage and monitor IT budgets, identify opportunities for waste elimination and cost optimization, and minimize operational costs while maintaining high service quality.
• Perform other duties as assigned.

• Develop and maintain trusted professional relationships through active listening, understanding, objectivity, and rapport building.
• Foster an innovative and collaborative work environment.
• Strong influencing and stakeholder management skills.
• Demonstrated leadership acumen.
• Excellent communication skills, including storytelling.
• Adaptability and resilience in a dynamic environment.
• Strong business acumen.
• Political and organizational awareness.
• Collaborate effectively with individuals from diverse backgrounds, perspectives, and experiences.
• Connect technology solutions with business processes and objectives.

• Bachelor’s Degree in Information Technology or a related field and four (4) or more years of experience leading people, projects, and/or cross‑functional teams or initiatives in a technical environment; experience designing, deploying, operating, and/or maintaining IT systems that delivered measurable business value or experience designing, delivering, and enhancing IT services that support IT system delivery.
• Associate’s Degree in Information Technology or a related field and six (6) or more years of experience leading people, projects, and/or cross‑functional teams or initiatives in a technical environment; experience designing, deploying, operating, and/or maintaining IT systems that delivered measurable business value or experience designing, delivering, and enhancing IT services that support IT system delivery.
• High School Diploma or equivalent and eight (8) or more years of experience leading people, projects, and/or cross‑functional teams or initiatives in a technical environment; experience designing, deploying, operating, and/or maintaining IT systems that delivered measurable business value or experience designing, delivering, and enhancing IT services that support IT system delivery.

• Three (3) or more years of leadership experience.
• Project Management Professional (PMP) certification.
• Strong financial and technical acumen.

• Competitive compensation packages
• Medical, Dental and Vision coverage
• 401(k) with company match
• Paid parental leave
• Up to 13 paid holidays
• Paid time off
• Educational Assistance Program

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.