Computer Operator | Part Time | Jackson, MI; Onsite

About the Role

As a Computer Operator this position will be responsible for monitoring the activities of a large-scale data center. His or her responsibilities will range from performing first response to system failures/problems to investigating and resolving operational issues across a variety of computing environments including online and batch applications.

This position is a part‑time role and may include off‑shift hours, weekends, and holidays.

• Shift: 1pm to 9pm
• Weekend
  
  Hours:
  
  7am to 5pm

• Take predetermined corrective action to restore service for HFHS clients.
• Restart jobs, restore files, recreate reports, and resolve system issues.
• Process third party remittance files via Web or Intranet connections.
• Monitor work schedules to help ensure timely completion of batch jobs.
• Process visitors to the Data Center to safeguard the integrity of data/equipment.
• Review and install modifications to the environment following established Change Management standards and practices.
• Configure Microsoft Print Server queues for HFHS clients.
• Configure LRS Output Management for Epic EMR software.
• Triage all printing issues and take corrective action or refer as needed.
• Review Internet bandwidth usage for compliance to HFHS policies and standards.
• Create formal recommendations for process improvements.
• Write, maintain, and publish operational documentation.

• High School Diploma or G.E.D. equivalent required.
• Ability to work nights, weekends, and holidays when required.
• Associate's Degree (IT related field) preferred.
• Three plus (3+) years of IT experience preferred.
• Microsoft Print Server experience preferred.
• LRS Enterprise Output Server experience preferred.
• ITIL certifications preferred.
• LRS/Microsoft Print Server Software preferred.
• WCC (Auto Sys) Software preferred.
• IBM JCL, Utilities and supporting third party software preferred.
• UNIX and Windows commands and utilities preferred.

• Organization:
  Corporate Services
• Department:
  Infras Operations
• Shift: Rotating
• Union Code:
  Not Applicable