Computer Operator | Part Time | Jackson, MI; Onsite

Computer Operator | Part Time | Jackson, MI (Onsite)

As a Computer Operator this position will be responsible for monitoring the activities of a large-scale data center. His or her responsibilities will range from performing first response to system failures/problems to investigating and resolving operational issues across a variety of computing environments including online and batch applications.

This position is a part time role and may include off shift hours, weekends, and holidays.

• Shift: 1pm to 9pm
• Weekend Hours are 7am to 5pm

Tasks and Responsibilities:

• Take predetermined corrective action to restore service for HFHS clients.
• Restart jobs, restore files, recreate reports, and resolve system issues.
• Process third party remittance files via Web or Intranet connections
• Monitor work schedules to help ensure timely completion of batch jobs.
• Process visitors to the Data Center to safeguard the integrity of data/equipment.
• Review and install modifications to the environment following established Change Management standards and practices.
• Configure LRS Output Management for Epic EMR software.
• Triage all printing issues and take corrective action or refer as needed.
• Review Internet bandwidth usage for compliance to HFHS policies and standards
• Create formal recommendations for process improvements.
• Writes, maintains, and publishes operational documentation.

Education & Experience

Required:

• High School Diploma or G.E.D. equivalent required.
• Ability to work nights, weekends, and holidays when required.
• Associates Degree (IT related field) preferred.
• Three plus (3+) years of IT experience preferred.
• Microsoft Print Server experience preferred.
• LRS Enterprise Output Server experience preferred.
• LRS/Microsoft Print Server Software preferred.
• WCC (Auto Sys) Software preferred.
• IBM JCL, Utilities and supporting third party software preferred.
• UNIX and Windows commands and Utilities preferred.

• Organization:
  Corporate Services
• Department:
  Infras Operations
• Shift: Rotating
• Union Code:
  Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

The health and overall well‑being of our team members is our priority. That’s why we offer support in the various components of our team’s well‑being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer‑driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more.

Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affinative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.