ERP Business Analyst

Business Analyst II – Manufacturing Systems

Location:

Jackson, MI (Onsite 5 days a week)

The Business Analyst II – Manufacturing Systems serves as a key liaison between manufacturing operations and technology teams to improve plant processes and integrate enterprise and shopfloor systems. This role focuses on analyzing industrial processes, identifying opportunities for improvement, and supporting the implementation and integration of systems such as ERP (SAP preferred), MES, and other manufacturing applications.

The ideal candidate has hands‑on experience working inside manufacturing plants, understands shopfloor operations, and can translate operational needs into well‑defined system and process improvements. This role supports operational excellence, digital transformation, and Industry 4.0 initiatives across one or more manufacturing sites.

• Serve as a subject‑matter expert for manufacturing processes, systems, and technology solutions.
• Analyze current industrial and business processes to identify inefficiencies, gaps, and improvement opportunities.
• Gather and document business and functional requirements from plant operations, engineering, quality, EHS, and IT stakeholders.
• Develop process maps, workflows, and functional specifications to support system enhancements and new implementations.
• Recommend and help implement process improvements that increase efficiency, quality, safety, and cost effectiveness.
• Support the configuration, implementation, and integration of manufacturing systems, including:
  • ERP systems (SAP preferred)
  • MES and shopfloor systems
  • Supporting industrial and operational platforms (e.g., PLM, SCADA, data platforms)
• Ensure systems are effectively integrated across the plant and aligned end‑to‑end from enterprise to shopfloor.
• Participate in system testing, validation, and deployment activities.
• Provide ongoing system support, troubleshooting, and user assistance.
• Act as a bridge between manufacturing operations, OT, IT, engineering, and external vendors.
• Participate in projects as a functional and technical contributor, supporting project planning and execution.
• Lead functional work streams or support overall project leadership during system implementations.
• Coordinate with application vendors and IT service providers to deliver enhancements, integrations, and support services.
• Develop and maintain process documentation, system documentation, and user guides.
• Provide end‑user training and support adoption of new or enhanced systems.
• Promote consistent process usage and system best practices across manufacturing sites.

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
• 5+ years of experience supporting manufacturing operations or industrial environments.
• Hands‑on experience working in or supporting manufacturing plants.
• Strong experience with ERP systems (SAP preferred) and MES or shopfloor systems.
• Solid understanding of manufacturing processes such as production operations, quality, maintenance, and EHS.
• Experience with systems integration, including enterprise and plant floor systems.
• Ability to analyze, document, and design business processes and workflows.
• Strong analytical, problem‑solving, and communication skills.

• Experience with Agile, Project Management, or Design Thinking methodologies.
• Familiarity with Industry 4.0 concepts and digital manufacturing initiatives.
• Experience managing or coordinating external vendors or system integrators.
• Exposure to data platforms, reporting tools, or manufacturing analytics.
• Knowledge of EHS or quality systems within manufacturing environments.

• Manufacturing operations and shopfloor processes
• ERP systems (SAP preferred)
• MES and industrial systems
• Business process analysis and functional design
• Systems integration and data flows
• Requirements gathering and documentation
• Process mapping and continuous improvement
• IT/OT collaboration
• End‑user training and support

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.