Quality Manager

Overview

Eaton’s IS AER FED division is currently seeking a Quality Manager. This position will be located at our Jackson, MI facility. Relocation benefits will be provided within the United States only.

The Quality Manager ensures the quality of Eaton’s products through the development and enforcement of quality and manufacturing processes. In this role, you will develop and implement plans to achieve operation and group quality goals, direct the implementation and ongoing oversight of the Aerospace Quality Leading Indicators and Quality Best Practices. Additionally, you will ensure compliance to customer quality requirements and act as principle contact for customer on quality issues.

Manage customer communications, corrective actions, customer NOEs, supplier quality, shop floor quality, and Eaton PPAP.

This position has responsibility and oversight of product produced in Jackson, MI and Tijuana, Mexico and ensures compliance to delegated processes in Lakeside, U.K., Gilching, Germany, and Serres-Castet, France. The Jackson site has QMS responsibilities for centralized design and customer service activities within the QMS. Additionally, responsibilities include ensuring delegated distributors maintain FAA approval by providing audit and approval letters to Eaton engineering standards.

The expected annual salary range for this role is $130000 - $190000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

• Oversee, hire, and mentor all areas of quality personnel including return material (warranty), receiving inspection, final inspection, source inspection, supplier quality, manufacturing quality, customer quality, and quality compliance.
• Monitor overall plant quality progress and performance and makes corrections as needed.
• Act as a primary organizational contact for customer concerns and ensures appropriate corrective actions are deployed as necessary.
• Ensure organizational readiness for customer and other third party assessments.
• Deploy Eaton Business System tools, where appropriate or required, to improve Quality Management System effectiveness (i.e. EQS, QLI, PPAP, WISPER, etc.).
• Maintain FAA approval and oversight of delegated distributor hose shops and internal FAA repair station.
• Ensure that necessary organizational certifications and regulatory requirements are obtained, maintained, and improved. (i.e. QMS AS9100 certification, NADCAP process certification, FAA, etc.).
• Develop and deploy effective FMEAs and Control Plans using Eaton PPAP to ensure process controls and standard work is being utilized effectively on the shop floor.
• Develop, set and achieve goals associated with the manufacturing and supplier quality engineering teams that are aligned with the Quality Department and HPWT.
• Ensure the promotion and awareness of customer and regulatory requirements throughout the organization.
• Direct the disposition and analysis of returned material, internal non-conforming product, and delegated MRB authority. Ensure that actions around top pareto items are identified and completed.
• Manage customer portals and customer scorecards to ensure actions are being completed and customer requirements are being met.
• Maintain and action quality metrics: FRY, Customer and Intra-site DPPM, CONC, Scrap $, Warranty $, Customer Corrective Action OTD, Customer Audits, Supplier DPPM, Supplier Corrective Action OTD.

Required (Basic)

Qualifications:

• Bachelor’s degree from an accredited institution.
• Minimum of five (5) years in Quality within a manufacturing environment.
• Minimum of three (3) years supervising a technical team.
• Must be legally authorized to work in the United States without company sponsorship, now or in the future.
• This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must be a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident…