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Quality and Process Control Manager

Job in Jackson, Jackson County, Michigan, 49203, USA
Listing for: CertainTeed
Full Time position
Listed on 2026-05-24
Job specializations:
  • Quality Assurance - QA/QC
    Quality Engineering
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

The Quality & Process Control Manager leads the plant's Quality Control and Quality Assurance programs, executing robust quality systems, data‑driven process controls, and continuous improvement practices to ensure defect reduction, process stability, customer satisfaction, and sustained operational performance. This role is accountable for building a high‑performing team, deploying the company’s Quality Management System (QMS), ensuring stable, capable processes that consistently deliver high‑quality, sustainable building products, and establishing robust process risk management and control strategies, including ownership of PFMEA, Control Plans, and NPD quality integration in managing variability from recycled composite materials.

Responsibilities

Lead Integrated Quality & Process Control Organization

  • Build and lead a cross‑functional, process‑driven team with clear ownership and accountability
  • Establish standard work and daily management systems (KPIs, tier meetings, escalation)
  • Foster a culture of process discipline, prevention, and collaboration across production, maintenance, and quality

Own Process Control Strategy (PFMEA & Control Plans)

  • Develop, implement, and sustain PFMEA and Control Plans
  • Translate risks into actionable controls, alarms, and response plans
  • Ensure controls are actively used and continuously updated based on process changes and performance trends

Drive Process Stability & Manufacturing Performance

  • Own process control systems (SPC, automation, parameter control)
  • Reduce variability and improve yield, throughput, and line stability
  • Lead process and inspection automation initiatives to enhance performance

Maintain & Improve Quality Management System (QMS)

  • Ensure QMS effectively supports process control across all stages (raw materials to final product)
  • Lead audits, CAPA, and root cause analysis tied to cost of poor quality (COPQ)
  • Support digital integration, data systems, and Measurement System Analysis (MSA)

Improve Product Quality & Reduce Cost of Poor Quality

  • Lead structured problem‑solving (DMAIC, 8D)
  • Convert customer feedback and claims into process improvements
  • Manage key KPIs (yield, scrap, capability) and embed learnings into standards and training
Qualifications
  • Education:

    Bachelor’s Degree in Engineering or a similar technical discipline is required.
  • Certifications:

    Lean, Six Sigma certification (preferred); ASQ certification (preferred); ISO Internal Auditor Certification (preferred).
  • Experience:

    10+ years in a quality manufacturing organization (required); 5+ years managing, growing and developing direct reports (required); 2–3 years experience utilizing SPC data sets to create control charts, CPK adjustments, and improvement projects within a manufacturing environment (preferred).
Benefits

Health and Wellbeing - Supporting your wellbeing, to thrive in life and work

  • Medical, Prescription Drug, Vision, and Dental Insurance
  • Healthcare Savings Account and Flexible Spending Account options
  • Live Well Wellness Program
  • Employee Assistance Program (EAP)
  • Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality

  • 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
  • Company‑provided Life Insurance, AD&D, Short‑Term Disability
  • Voluntary employee and dependent life insurance, Long‑Term Disability, Critical Illness, and Accident Insurance

Additional Benefits - Helping shape the experience and impact you want

  • Group Legal
  • Identity Theft Protection
  • Auto and Home Insurance
  • Pet Insurance and Discounts
  • Back‑up Child & Elder Care
  • Perk Spot Employee Discount Program
Legal Statement

Saint‑Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint‑Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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