Jet's Store Clerk

SUMMARY

Under the direction of the Executive Director of Auxiliary Services, participates in the recommendation and administration of operational policies, procedures, and processes of the Jets Store. Plans, organizes, and coordinates workflow to maintain consistent levels of services to the internal and external clients.

Must be available between 8a-6p Monday-Friday.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assist to assure maintenance of adequate inventory levels of Jets store; estimate sales levels; determine and order needed supplies to maintain inventory levels; plan, coordinate and conduct annual physical inventories for the bookstore.
• Communicate effectively both within the Jets Store team and with customers to maintain a positive, professional culture, in the Jets Store that promotes team and best in class customer service.
• Assist the Jets Store Manager with set up, with maintenance and communication of the adoption process to faculty and vendors.
• Confer with administrators, faculty, and students to answer questions and concerns and to assure proper textbooks and or digital books, and supplies are available for students and staff when needed.
• Propose and update policies and procedures and necessary changes to the Jets Store operations; present or submit proposed changes to policies and procedures to administration for approval as required.
• Evaluate and determine the need for addition or deletion of items to be stocked in the Jets Store; maintain current knowledge of changes and trends in the bookstore/retail market; research and evaluate market trends and needs.
• Participate in the proper receipt, marking, display, stocking, or storage of merchandise.
• Account for daily monies received and accounts receivable using proper College guidelines and procedures.
• Implement guidelines and direct the repurchase of resale of used textbooks; negotiate and direct the return of textbooks; and supplies to vendors.
• Prepare School dude work orders for needed repairs and maintenance of the bookstore facility.
• Operate a variety of equipment, including a Point-of-Sale system, calculator, computer, Veri Fone and copier.
• Perform other duties as assigned.
• Responsible for understanding, supporting and actively demonstrating the College’s beliefs, values, mission and vision and being in agreement to be evaluated by same.

This position supervises student employees.

Internal:
Frequent contact with college employees regarding bookstore operations, facilities concerns, business office operations and security issues.

External:
Frequent contact with students and other customers regarding bookstore services. Establishes strong relationships with the vendors we rely on for product, equipment, and delivery.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

• Minimum of one year of sales and/or marketing experience
• Experience reconciling financial transactions.
• Experience working with computers. Computer skills include data entry and financial reconciliation.
• Must be available to work some evenings and weekends.

• Ability to work effectively in stressful situations.
• Ability to meet deadlines.
• Must possess a pleasant personality and present a positive image of the college and cultural activities.
• Familiarity with ticketing systems

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.